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by Thomas Rabenstein
Wed Jun 24, 2020 2:31 pm
Forum: Feedback (Mac)
Topic: Coming changes at Apple's processor architecture for Macs
Replies: 14
Views: 1498

Re: Coming changes at Apple's processor architecture for Macs

derick wrote:@kb is Dropbox working for you in Big Sur?


Well, this was the first developer preview version that Apple issued. A lot will happen before the release in autumn. I am not a prophet, but I assume that Dropbox will definitely work in macOs 11.
by Thomas Rabenstein
Tue Jun 23, 2020 3:17 pm
Forum: Feedback (Mac)
Topic: Coming changes at Apple's processor architecture for Macs
Replies: 14
Views: 1498

Re: Coming changes at Apple's processor architecture for Macs

As for native ARM support; they did it in version 2 of Scrivener for Mac when Apple moved from Motorola to Intel. That implementation (for all software, as far as I'm aware) was to include both Motorola and Intel binaries in the same application bundle (called a "Universal" app, if I reca...
by Thomas Rabenstein
Tue Jun 23, 2020 3:12 pm
Forum: Feedback (Mac)
Topic: Coming changes at Apple's processor architecture for Macs
Replies: 14
Views: 1498

Re: Coming changes at Apple's processor architecture for Macs

In some form, eventually, yes. I have applied for the Developer Quick Start Kit. ... Not to rest on our laurels. :) All the best, Keith Hello Keith, thank you for your quick response. This all sounds very reasonable. I'm very excited about the new Mac generation and expect the processor change to i...
by Thomas Rabenstein
Tue Jun 23, 2020 1:05 pm
Forum: Feedback (Mac)
Topic: Coming changes at Apple's processor architecture for Macs
Replies: 14
Views: 1498

Coming changes at Apple's processor architecture for Macs

Yesterday the Apple keynote announced the upcoming release of macO's "Big Sur". The completely revised user interface and the system-level integrated translation functions, as well as the switch to Apple's chip architecture, are exciting announcements. I myself had planned to buy a new Mac...
by Thomas Rabenstein
Fri May 08, 2020 8:30 am
Forum: Bug Hunt (iOS)
Topic: DropBox sync issue ... again?
Replies: 6
Views: 5622

Re: DropBox sync issue ... again?

On my iPhone 8 plus it works fine. I unfortunately can not test on my iPad Pro for the moment, because I just put it back to factory settings to bring it in for a repair - I just saw your message too late. (with the previous issue, it also worked on the iPhone 8 Plus but not on the iPad Pro) Did yo...
by Thomas Rabenstein
Thu May 07, 2020 7:46 pm
Forum: Bug Hunt (iOS)
Topic: DropBox sync issue ... again?
Replies: 6
Views: 5622

DropBox sync issue ... again?

After today's DropBox update for iOs, the synchronization on my iPadPro 2019 hangs in an endless loop. Is anyone else making the same observation?
by Thomas Rabenstein
Tue Mar 24, 2020 8:24 pm
Forum: Bug Hunt (iOS)
Topic: Scrivener iOS syncing via Dropbox continues to crash the app
Replies: 468
Views: 50382

Re: Scrivener iOS syncing via Dropbox continues to crash the app

I have good news. With the update to i PadOs 13.4 , syncing worked fine. I just started with my biggest project file (350 MByte) and it was transferred without any problems. Also my other projects (12 project files) now synchronize again without problems. I am really relieved. As before, all my proj...
by Thomas Rabenstein
Tue Mar 03, 2020 7:03 am
Forum: Bug Hunt (iOS)
Topic: Scrivener iOS syncing via Dropbox continues to crash the app
Replies: 468
Views: 50382

Re: Scrivener iOS syncing via Dropbox continues to crash the app

I really tried all the suggested solutions and none of them worked reasonably and reliably. The only thing I can do now is to copy the current project file via iCloud to the Scrivener directory on the iPad and return the same way as soon as I'm done writing. This is a manual and cumbersome way, but ...
by Thomas Rabenstein
Wed Jan 29, 2020 3:10 pm
Forum: Bug Hunt (iOS)
Topic: Scrivener iOS syncing via Dropbox continues to crash the app
Replies: 468
Views: 50382

Re: Scrivener iOS syncing via Dropbox continues to crash the app

AmberV wrote:Thanks for the update, Thomas.


You are welcome. Always.
by Thomas Rabenstein
Wed Jan 29, 2020 5:52 am
Forum: Bug Hunt (iOS)
Topic: Scrivener iOS syncing via Dropbox continues to crash the app
Replies: 468
Views: 50382

Re: Scrivener iOS syncing via Dropbox continues to crash the app

Amcmo wrote:Have you tried the fixes to see if any of those work for you with this version?


Yes, but it has no effect. The problem is still there.
by Thomas Rabenstein
Tue Jan 28, 2020 7:54 pm
Forum: Bug Hunt (iOS)
Topic: Scrivener iOS syncing via Dropbox continues to crash the app
Replies: 468
Views: 50382

Re: Scrivener iOS syncing via Dropbox continues to crash the app

Just a quick note: I have upgraded to iPadOs 13.3.1 and it does not solve the problem. Sync still aborts.
by Thomas Rabenstein
Thu Jan 23, 2020 7:33 pm
Forum: Bug Hunt (iOS)
Topic: Scrivener iOS syncing via Dropbox continues to crash the app
Replies: 468
Views: 50382

Re: Scrivener iOS syncing via Dropbox continues to crash the app

devinganger wrote:Then stop asking people to stop repeating things that L&L has said.


I really don't need advice from you on how to respond to posts. For technical questions I will contact support in the future and ignore these discussions here.
by Thomas Rabenstein
Thu Jan 23, 2020 6:49 pm
Forum: Bug Hunt (iOS)
Topic: Scrivener iOS syncing via Dropbox continues to crash the app
Replies: 468
Views: 50382

Re: Scrivener iOS syncing via Dropbox continues to crash the app

lunk wrote:A quarter of a group is a minority, not a majority.


This dispute is getting us nowhere. We'd better end it.
by Thomas Rabenstein
Thu Jan 23, 2020 6:32 pm
Forum: Bug Hunt (iOS)
Topic: Scrivener iOS syncing via Dropbox continues to crash the app
Replies: 468
Views: 50382

Re: Scrivener iOS syncing via Dropbox continues to crash the app

Do you have a complete list of who is having the problem? Do you have a complete list of who all bought and uses Scrivener? Do you have view into the support queues? Do you think L&L is lying about it, then? Because "minority of users" is how they have described the issue. Even so, th...
by Thomas Rabenstein
Thu Jan 23, 2020 5:51 pm
Forum: Bug Hunt (iOS)
Topic: Scrivener iOS syncing via Dropbox continues to crash the app
Replies: 468
Views: 50382

Re: Scrivener iOS syncing via Dropbox continues to crash the app

lunk wrote: So I provided that to give the poster something to base the decision on.
Why do you prefer biased information?


I prefer above all that this problem is solved, because it hinders me in the production process. To say that the problem only affects a minority of users is biased information.