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by TromboneAl
Sat Oct 19, 2019 2:46 pm
Forum: Bug Hunt (Mac)
Topic: Major Problem: Copying Text From Word With Changes Implemented
Replies: 21
Views: 1389

Re: Major Problem: Copying Text From Word With Changes Implemented

Nice work, GR, thanks!

I will look into that ASAP and post here with what I find.
by TromboneAl
Fri Oct 18, 2019 4:29 pm
Forum: Technical Support (Mac)
Topic: A Note About Upgrading to macOS Catalina
Replies: 46
Views: 7069

Re: A Note About Upgrading to macOS Catalina

I hope that when the next MacOS upgrades comes around, you'll have changed things so that we don't have to dig up our old license email. That didn't happen for any of my other apps.
by TromboneAl
Fri Oct 18, 2019 4:28 pm
Forum: Technical Support (Mac)
Topic: A Note About Upgrading to macOS Catalina
Replies: 46
Views: 7069

Re: A Note About Upgrading to macOS Catalina

When you say it "asks to be deactivated", what is the precise wording of that message? I'm not familiar with any processes that would ask you to deactivate manually, presumably so you can activate again, because it's not activated but yet you can deactivate it? Seems like you're in a bit ...
by TromboneAl
Tue Oct 15, 2019 12:37 am
Forum: Scapple Technical Support (macOS)
Topic: Feedback on Registration Dialog
Replies: 1
Views: 652

Feedback on Registration Dialog

I suggest you coordinate your terminology: Serial Number Name != Email Address Serial Number != License Code Screen Shot 2019-10-14 at 5.31.31 PM.jpg Also, I'm not sure what this means. Screen Shot 2019-10-14 at 5.33.10 PM.jpg If I put it on another computer, I should deactivate it, then activate it...
by TromboneAl
Mon Oct 14, 2019 10:46 pm
Forum: Wish List
Topic: Better Display of Backup Folder Name
Replies: 0
Views: 220

Better Display of Backup Folder Name

This is the folder I back up to: /Users/Al/Library/Mobile Documents/com~apple~CloudDocs Because the name is so long, the dialog that appears when backing up only shows a small part of the name. I've had some issues with it changing (working on two computers?), so it would be better if a wider dialog...
by TromboneAl
Mon Oct 14, 2019 9:58 pm
Forum: Technical Support (Mac)
Topic: Quote Following Emdash. Has This Changed?
Replies: 12
Views: 780

Re: Quote Following Emdash. Has This Changed?

Yes, Spotlight found it, but it says: Join the Apple Beta Software Program to use Feedback Assistant to report general usability issues with Software Betas. I'm curious about why it would work on my Macbook and not my iMac. It will be interesting if it starts happened when I upgrade the Macbook to C...
by TromboneAl
Mon Oct 14, 2019 3:56 pm
Forum: Technical Support (Mac)
Topic: Quote Following Emdash. Has This Changed?
Replies: 12
Views: 780

Re: Quote Following Emdash. Has This Changed?

As far as I know, that has been a “quirk” of Apple’s typography system for years. You may wish to fix the problem yourself, using the System Preferences: Keyboard: Text tab (of better yet, if you have your own text expansion tool, fix it there). Okay, thanks. This fixed it (I should say works aroun...
by TromboneAl
Mon Oct 14, 2019 3:36 pm
Forum: Technical Support (Mac)
Topic: Quote Following Emdash. Has This Changed?
Replies: 12
Views: 780

Re: Quote Following Emdash. Has This Changed?

Well, shoot! What's going on? It also works fine on my laptop. When I uncheck "Use smart quotes and dashes" in the System Preferences, Scrivener still uses Smart Quotes. So does TextEdit (and it fails in the same way). Does that mean some other app is getting involved?? Also, if I copy in ...
by TromboneAl
Mon Oct 14, 2019 2:57 pm
Forum: Bug Hunt (Mac)
Topic: Major Problem: Copying Text From Word With Changes Implemented
Replies: 21
Views: 1389

Re: Major Problem: Copying Text From Word With Changes Implemented

Here are files that can be used to try to reproduce the problem. Perhaps some other users could see if it happens to them?

https://www.dropbox.com/s/74zm4x7kftzqf ... o.zip?dl=0
by TromboneAl
Mon Oct 14, 2019 2:55 pm
Forum: Bug Hunt (Mac)
Topic: Major Problem: Copying Text From Word With Changes Implemented
Replies: 21
Views: 1389

Re: Major Problem: Copying Text From Word With Changes Implemented

Just to confirm, we appreciate all bug reports, whether one takes the time to make a video or not. :) So to the issue itself, I’m assuming this is something you have only seen happen when formatting has been changed via Track Changes rather than through any other means? Being a complete ignoramus i...
by TromboneAl
Sun Oct 13, 2019 9:34 pm
Forum: Bug Hunt (Mac)
Topic: Major Problem: Copying Text From Word With Changes Implemented
Replies: 21
Views: 1389

Re: Major Problem: Copying Text From Word With Changes Implemented

I've now created a video that demonstrates this problem:

https://youtu.be/hg6HgVGdUaI

I hope this will get your attention, L&L. I've sent the files that should let you reproduce it to mac.support@literatureandlatte.com.

Please let me know what's going on. This will happen to others.
by TromboneAl
Sun Oct 13, 2019 9:02 pm
Forum: Technical Support (Mac)
Topic: Quote Following Emdash. Has This Changed?
Replies: 12
Views: 780

Re: Quote Following Emdash. Has This Changed?

In that case, something's broken. Here's a test case. You can see that in Microsoft Word (right), it's okay, but in Scrivener (left), it's not:

Image
by TromboneAl
Sun Oct 13, 2019 3:27 pm
Forum: Technical Support (Mac)
Topic: Quote Following Emdash. Has This Changed?
Replies: 12
Views: 780

Quote Following Emdash. Has This Changed?

I've been noticing that Scrivener makes the wrong guess when it curlifies the quotation mark following an emdash: https://i.imgur.com/klfGfLH.png I'm curious as to whether this has changed recently or whether I just didn't notice it before. I know how to fix it, but it would be better if it made the...
by TromboneAl
Fri Oct 11, 2019 2:52 pm
Forum: Technical Support (Mac)
Topic: A Note About Upgrading to macOS Catalina
Replies: 46
Views: 7069

Re: A Note About Upgrading to macOS Catalina

I went through this this morning. You should know that the dialog asks for license name and license number(?) but what it wants is email address and serial number. Just a little extra confusion.
by TromboneAl
Thu Oct 10, 2019 3:13 pm
Forum: Bug Hunt (Mac)
Topic: Major Problem: Copying Text From Word With Changes Implemented
Replies: 21
Views: 1389

Re: Major Problem: Copying Text From Word With Changes Implemented

Yeah, I'll do that when I get a chance.,

I was hoping this is a known bug, and I could get some info about it. I may also create a YouTube video that demonstrates it.