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by Siren
Fri Jun 07, 2019 5:52 pm
Forum: Technical Support (Mac)
Topic: Lost email I used to buy Scrivener....
Replies: 6
Views: 336

Re: Lost email I used to buy Scrivener....

Just for the record, we received hollitrue's latest message to technical support, and the issue has already been resolved.

All the best,
Astrid
by Siren
Fri May 24, 2019 7:16 am
Forum: Technical Support (Windows)
Topic: Accidentally bought the wrong licence
Replies: 5
Views: 302

Re: Accidentally bought the wrong licence

If you received the automated responses, then there is a link in those messages to the corresponding support tickets on our support system, where you can see our responses.

I will send the text of our previous responses in a private message here, too.

All the best,
Astrid
by Siren
Thu May 23, 2019 7:54 am
Forum: Technical Support (Windows)
Topic: Accidentally bought the wrong licence
Replies: 5
Views: 302

Re: Accidentally bought the wrong licence

I replied to your support messages on 7th May and 8th May, with a solution. If you are not receiving our responses, please see the advice here: https://scrivener.tenderapp.com/help/kb ... ve-a-reply

All the best,
Astrid
by Siren
Tue Dec 18, 2018 7:09 am
Forum: Technical Support (Mac)
Topic: My Serial Number Name is '? ?', I can't register!!HELP!
Replies: 5
Views: 2311

Re: My Serial Number Name is '? ?', I can't register!!HELP!

Hi Johoshua,

We have sent three separate replies to your messages. Please check your spam folder.

All the best,
Astrid
by Siren
Thu Oct 18, 2018 11:34 am
Forum: Reviews & Recommendations
Topic: currently reading
Replies: 61
Views: 44867

Re: currently reading

I'm currently reading His Bloody Project: Documents relating to the case of Roderick Macrae, by Graeme Macrae Burnet. It's very good, so far.
by Siren
Wed Oct 17, 2018 5:26 am
Forum: Writer's Block
Topic: How to come up names to your characters?
Replies: 12
Views: 5044

Re: How to come up names to your characters?

I have trouble with names in fiction. I barely notice them when I'm reading, and after I have finished reading a book I can seldom remember the name of any character I have met there. Names of fictional characters seem largely like placeholders for me. When I write (which is rare, these days), I'd a...
by Siren
Fri Sep 07, 2018 11:07 pm
Forum: Software & Development
Topic: Affinity Publisher! It’s alive! ALIVE!
Replies: 18
Views: 8162

Re: Affinity Publisher! It’s alive! ALIVE!

An organisation for whom I have written regularly has used Serif's PagePlus for a long time, and I have been in a silent sulk with Serif for ages because PagePlus is Windows-only and won't run in CrossOver, which has made things awkward since I use a Mac. I have had to mock up alternatives using Pag...
by Siren
Sun May 06, 2018 7:46 pm
Forum: And Now For That Latte
Topic: Three Word Story: The Return
Replies: 894
Views: 89339

Re: Three Word Story: The Return

cucumber. But that
by Siren
Sat May 05, 2018 7:33 am
Forum: And Now For That Latte
Topic: Three Word Story: The Return
Replies: 894
Views: 89339

Re: Three Word Story: The Return

start land wars
by Siren
Sun Apr 29, 2018 6:17 am
Forum: And Now For That Latte
Topic: Three Word Story: The Return
Replies: 894
Views: 89339

Re: Three Word Story: The Return

tin of pineapple
by Siren
Sat Apr 28, 2018 3:42 pm
Forum: And Now For That Latte
Topic: Three Word Story: The Return
Replies: 894
Views: 89339

Re: Three Word Story: The Return

injudicious displays of
by Siren
Sat Apr 28, 2018 7:57 am
Forum: And Now For That Latte
Topic: Three Word Story: The Return
Replies: 894
Views: 89339

Re: Three Word Story: The Return

(elusive no more)
by Siren
Tue Apr 10, 2018 8:26 pm
Forum: And Now For That Latte
Topic: Do you know any good zen story?
Replies: 138
Views: 29699

Re: Do you know any good zen story?

I wonder if maple syrup with sea urchin might not work... Don't mock! I have actually eaten griddled scallops drizzled lightly with maple syrup, sprinkled with sumac, served with a blob of crème fraîche and a spoonful of fresh tomato salsa, on a bed of rocket. It was surprisingly pleasant. (I think...
by Siren
Wed Feb 07, 2018 8:16 am
Forum: Technical Support (Windows)
Topic: I need help regarding serial number please
Replies: 2
Views: 963

Re: I need help regarding serial number please

I have checked our support system, and we replied to Arindamc's support ticket on 23rd January.

Blueblueblue, please contact our sales address (sales@literatureandlatte.com) with your order details.

All the best,
Astrid
by Siren
Wed Feb 07, 2018 8:02 am
Forum: Technical Support (Windows)
Topic: Accidentally purchased wrong licence
Replies: 6
Views: 2223

Re: Accidentally purchased wrong licence

Hi blueblueblue,

Please contact us via sales@ literatureandlatte.com (including your order number, which is in the format STxxxxxxxx, so that we can find your licence), and we'll try to help.

All the best,
Astrid