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by JustAnotherWriter
Thu Nov 07, 2019 10:11 pm
Forum: Bug Hunt (iOS)
Topic: Scrivener iOS syncing via Dropbox continues to crash the app
Replies: 468
Views: 52413

Re: Scrivener iOS syncing via Dropbox continues to crash the app

AmberV wrote:If anyone can provide a sample project that singularly crashes sync, we’d certainly appreciate it.


Hey AmberV,

I submitted my 100% crashing project via Dropbox this morning. Hope you got it and hope it helps.
by JustAnotherWriter
Tue Nov 05, 2019 10:19 pm
Forum: Bug Hunt (iOS)
Topic: Scrivener iOS syncing via Dropbox continues to crash the app
Replies: 468
Views: 52413

Re: Scrivener iOS syncing via Dropbox continues to crash the app

My only conclusion now is that it must have something to do with project makeup. Perhaps projects started in scrivener 2 and moved to scrivener 3, or projects with a lot of snapshots or imported icons or multiple folders under the main project or using 1.2 spacing or something... Something in two of...
by JustAnotherWriter
Tue Nov 05, 2019 10:10 pm
Forum: Bug Hunt (iOS)
Topic: Scrivener iOS syncing via Dropbox continues to crash the app
Replies: 468
Views: 52413

Re: Scrivener iOS syncing via Dropbox continues to crash the app

Reducing the number of synchronized projects does seem to help. But the issue seems to be related to the *number* of projects, not their size or contents. Katherine I can confirm this is false. When troubleshooting my projects I cleared my Dropbox, downloaded the app, fresh and moved only 1 project...
by JustAnotherWriter
Thu Oct 31, 2019 7:42 pm
Forum: Bug Hunt (iOS)
Topic: Scrivener iOS syncing via Dropbox continues to crash the app
Replies: 468
Views: 52413

Re: Scrivener iOS syncing via Dropbox continues to crash the app

If it would help, I’d be willing to donate a project that won’t sync. It’s from an already published work.
by JustAnotherWriter
Thu Oct 31, 2019 7:40 pm
Forum: Bug Hunt (iOS)
Topic: Scrivener iOS syncing via Dropbox continues to crash the app
Replies: 468
Views: 52413

Re: Scrivener iOS syncing via Dropbox continues to crash the app

I, and many others, haven’t had any trouble syncing, and that information is probably just as important. Not so much. “Works for me.” Doesn’t really add anything to solving the issue unless you can diagnose ‘why’ it works for you. Essentially, you’re tone is saying it’s not an issue, which is false...
by JustAnotherWriter
Mon Oct 21, 2019 8:36 pm
Forum: Technical Support (iOS)
Topic: Trouble with Scrivener on iPhone
Replies: 44
Views: 5040

Re: Trouble with Scrivener on iPhone

Had this happen to me a few times. I end up deleting/reinstalling and resyncing to fix it.

I notice the UI is weird when this happens. Large project icons instead of a list. I can create a new project but that’s it. Can’t open any projects, not even the one I created.
by JustAnotherWriter
Thu Oct 03, 2019 11:31 am
Forum: Bug Hunt (iOS)
Topic: Scrivener iOS syncing via Dropbox continues to crash the app
Replies: 468
Views: 52413

Re: Scrivener iOS syncing via Dropbox continues to crash the app

No, there is NOT a way to work around this problem. Many of us have tried the work around and it did not work. mmm, I saw I think 2 who said they still had a problem with specific files, though every other post from those who had tried the process seemed success. So, yes there is a way to work arou...
by JustAnotherWriter
Wed Oct 02, 2019 6:27 pm
Forum: Bug Hunt (iOS)
Topic: Scrivener iOS syncing via Dropbox continues to crash the app
Replies: 468
Views: 52413

Re: Scrivener iOS syncing via Dropbox continues to crash the app

I put all my files in another folder and put them back one at the time and synced between the files and it worked. But as I sync now ALL files are synced , not only the files I have worked with . That's great to hear! I know some of us have had luck designating a new folder and doing the one-by-one...
by JustAnotherWriter
Sun Sep 29, 2019 1:04 pm
Forum: Bug Hunt (iOS)
Topic: Scrivener iOS syncing via Dropbox continues to crash the app
Replies: 468
Views: 52413

Re: Scrivener iOS syncing via Dropbox continues to crash the app

After updating to 13.1.1, deleting my scrivener app and reinstalling/re-linking dropbox I am able to sync smaller projects (from 590kb-7.9mb) from the default folder only: Dropbox/Apps/Scrivener I wasn't able to sync a tutorial copy outside of the default folder (for example: Dropbox/Scrivener) even...
by JustAnotherWriter
Thu Sep 26, 2019 11:30 pm
Forum: Bug Hunt (iOS)
Topic: Scrivener iOS syncing via Dropbox continues to crash the app
Replies: 468
Views: 52413

Re: Scrivener iOS syncing via Dropbox continues to crash the app

It doesn’t explain why it works for me, and all the other users who don’t post in here because everything works as expected. That's true, i cant explain that. Updating to iOS 13.1 didn't change my situation at all. I've been troubleshooting this for hours today and I'm not sure what happened or how...
by JustAnotherWriter
Thu Sep 26, 2019 7:45 pm
Forum: Bug Hunt (iOS)
Topic: Scrivener iOS syncing via Dropbox continues to crash the app
Replies: 468
Views: 52413

Re: Scrivener iOS syncing via Dropbox continues to crash the app

So, it appears those of us with Scrivener iOS app crashes had unsynced project changes in our Scrivener app when we updated to iOS13. Here's how I came to that conclusion. Symptom I have 10 individual projects in my Scrivener/Dropbox folder. Project 1 has updates via Macbook and Scrivener App is awa...
by JustAnotherWriter
Thu Sep 26, 2019 11:31 am
Forum: Bug Hunt (iOS)
Topic: Scrivener iOS syncing via Dropbox continues to crash the app
Replies: 468
Views: 52413

Re: Scrivener iOS syncing via Dropbox continues to crash the app

I'm note sure if this has any value, but I pulled a log off of Xcode from scrivener during a failed update. Xcode isn't very verbose, and I didn't see any errors reported. In fact, it reported several successes even though my projects haven't been updated. I don't believe the iOS app thinks it's fai...
by JustAnotherWriter
Wed Sep 25, 2019 9:45 pm
Forum: Bug Hunt (iOS)
Topic: Scrivener iOS syncing via Dropbox continues to crash the app
Replies: 468
Views: 52413

Re: Scrivener iOS syncing via Dropbox continues to crash the app

Hey AmberV, Scrivener app definitely takes awhile before it crashes. A couple of minutes, in my case. I have two projects in scrivener that are updating: one uploading and one downloading. Using your shell command, I have 14427 files to sync in my Dropbox/Scrivener folder at 257.2 mb, so you’re way ...
by JustAnotherWriter
Wed Sep 25, 2019 2:19 pm
Forum: Bug Hunt (iOS)
Topic: Scrivener iOS syncing via Dropbox continues to crash the app
Replies: 468
Views: 52413

Re: Scrivener iOS syncing via Dropbox continues to crash the app

Here’s what I have found: • Files previously syncing in iPhone iOS 12 are no longer able to sync in iOS 13.1 with Dropbox (If it’s file related). • These same files are syncing without issue right now on iPad Pro with iOS 12 with Dropbox. • I’ve unlinked and relinked Dropbox to scrivener iOS without...
by JustAnotherWriter
Wed Sep 25, 2019 5:08 am
Forum: Bug Hunt (iOS)
Topic: Scrivener 1.2 - iOS 13 - Settings - Syncing & Sharing Crash
Replies: 11
Views: 1594

Re: Scrivener 1.2 - iOS 13 - Settings - Syncing & Sharing Crash

After IOS 13.1 update, still encountering this silent crash when trying to update my works.

Have unlinked and relinked Dropbox already. Have verified update works on iPad (non iOS 13).

Anything I can do to help diagnose this issue?
Thank you.