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by Stacey Ng
Mon Apr 29, 2019 7:55 pm
Forum: Technical Support (Mac)
Topic: External backup
Replies: 10
Views: 607

Re: External backup

Hi, Thank you so much for your response. I followed your instructions, indeed that extra folder was removed. Yes I think by doing that it had corrupted the file. I'm going to have watch some videos to figure out how to find out where I saved it originally etc. It looks like it is saved on my desktop...
by Stacey Ng
Fri Apr 26, 2019 8:22 pm
Forum: Technical Support (Mac)
Topic: External backup
Replies: 10
Views: 607

Re: External backup

Okay thanks for the quick response! Got it!

But I want to delete the project Behind the Counter 3. Can I do this without deleting the original?

Thanks very much
by Stacey Ng
Fri Apr 26, 2019 8:17 pm
Forum: Bug Hunt (Windows)
Topic: Formatting issues when importing documents
Replies: 9
Views: 2592

Re: Formatting issues when importing documents

Hi, Thanks I managed to find the solution. I meant wide margins, it appears you can do this on Appearance. Yes I am using Mac, I bought this version today but doesn't seem to register on my profile. I wasn't aware there was windows and Mac forums. Sure I will have a look at the tutorial videos. Stacey
by Stacey Ng
Fri Apr 26, 2019 7:55 pm
Forum: Technical Support (Mac)
Topic: External backup
Replies: 10
Views: 607

Re: External backup

Screenshot 4.png
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by Stacey Ng
Fri Apr 26, 2019 7:54 pm
Forum: Technical Support (Mac)
Topic: External backup
Replies: 10
Views: 607

Re: External backup

Hi, So sorry to bombard you again with messages. But I seemed to have across another problem, hopefully this will be the last post. I clicked on a project in the backup folder because I wanted to see if it was all there. But I got an error message, see below. I have read the instructions, and its sa...
by Stacey Ng
Fri Apr 26, 2019 6:13 pm
Forum: Bug Hunt (Windows)
Topic: Formatting issues when importing documents
Replies: 9
Views: 2592

Re: Formatting issues when importing documents

There is also another question which is while I type in a new section, it is already indented and does not start on the far edge of the page. Is there a way to sort this out too?

Cheers!
by Stacey Ng
Fri Apr 26, 2019 6:11 pm
Forum: Bug Hunt (Windows)
Topic: Formatting issues when importing documents
Replies: 9
Views: 2592

Re: Formatting issues when importing documents

Hi,

I have a similar issue here with a very wide margin in my imported doc which is very frustrating. I am using Scrivener Mac version, so some of the above instructions don't apply. How can I ensure that the format is exactly the same as in original doc?

Many thanks,
Stacey
by Stacey Ng
Fri Apr 26, 2019 6:09 pm
Forum: Technical Support (Mac)
Topic: External backup
Replies: 10
Views: 607

Re: External backup

Cheers for the advice!
by Stacey Ng
Fri Apr 26, 2019 5:25 pm
Forum: Technical Support (Mac)
Topic: External backup
Replies: 10
Views: 607

External backup

Hi there, I have a basic question about backing up my folder on Scrivener. I've recently converted to Mac and bought a new version today, I previously used a Windows version I've watched the video about backing up, but I would like someone to have a look at this. I've backed it up in iCloud Drive, I...
by Stacey Ng
Fri Apr 26, 2019 8:20 am
Forum: Technical Support (Windows)
Topic: Installing Scrivener On Windows When Previously Purchased For Mac
Replies: 7
Views: 2167

Re: Installing Scrivener On Windows When Previously Purchased For Mac

Great thank you! I've just seen this. I've contacted your sales team because it's not recognising my email address.
by Stacey Ng
Fri Apr 19, 2019 2:28 pm
Forum: Technical Support (Windows)
Topic: Installing Scrivener On Windows When Previously Purchased For Mac
Replies: 7
Views: 2167

Re: Installing Scrivener On Windows When Previously Purchased For Mac

Hi,

I have done the opposite. I have bought a Windows Scrivener, but now have got a Mac. Do I have to buy it again too?? Is there a discount at all for purchasing Mac if have already done so on Windows?

Many thanks,
Stacey