Search found 9 matches

Advanced Search
by Johoshua
Sun Jul 14, 2019 4:02 am
Forum: Technical Support (Mac)
Topic: thumbnail missing from mobi file
Replies: 2
Views: 292

Re: thumbnail missing from mobi file

sorry for chasing again, any help? or I should raise in different place?
by Johoshua
Fri Jul 12, 2019 2:36 am
Forum: Technical Support (Mac)
Topic: thumbnail missing from mobi file
Replies: 2
Views: 292

thumbnail missing from mobi file

the generated mobi file seems working file on mac kindle app, with correct thumbnail and poster picture. however, when i download into either pc or kindle device, the thumbnail seems to be missing. is this a configuration issue or something i am missing?
by Johoshua
Tue Apr 23, 2019 12:50 am
Forum: Technical Support (Mac)
Topic: Generating Layered Sidebar table of contents in the Mobi sidebar
Replies: 0
Views: 179

Generating Layered Sidebar table of contents in the Mobi sidebar

it seems to be working in the previous version. but after upgrading to the newer version, i cannot generate layered sidebar table of contents in mobi. i want to find a way to generate TOC in the sidebar that have folder as level 1, page title in the folder as level 2. is this still feasible? btw, it...
by Johoshua
Sun Feb 24, 2019 12:18 am
Forum: Technical Support (Mac)
Topic: Project become very slow during massive document updates
Replies: 2
Views: 2873

Project become very slow during massive document updates

i have a big project, contains roughly 700 sections, 3mm wordings. when performing updates for all sections or compile, it took a couple of minutes or even hours to finish. is this expected? is there any way to speed it up a bit?
by Johoshua
Sat Feb 23, 2019 11:20 pm
Forum: Technical Support (Mac)
Topic: How to update all font color in the project
Replies: 2
Views: 1129

Re: How to update all font color in the project

yes, this works perfect. thanks a lot! Hi. Does this do what you want? (1) Click on the manuscript in the binder. (2) Put the cursor in the editor and press CMD 1 to load all the files in scrivenings (if not automatically loaded). (3) Press CMD A to select all of the text. (4) Press CMD SHIFT C to o...
by Johoshua
Sat Feb 23, 2019 11:02 am
Forum: Technical Support (Mac)
Topic: How to update all font color in the project
Replies: 2
Views: 1129

How to update all font color in the project

is there a way to update font color in the project in one go, instead of section by section manual adjustment?
by Johoshua
Tue Dec 18, 2018 1:54 pm
Forum: Technical Support (Mac)
Topic: invalid serial number name
Replies: 2
Views: 955

Re: invalid serial number name

im terribly sorry Katherine. my outlook filtered out the reply automatically into spam folder. i have replied Astrid for the account serial name. apologizes for the chasing. thanks very much for your help. very much appreciated. Please check your junk mail folder to make sure our reply hasn't been m...
by Johoshua
Tue Dec 18, 2018 3:55 am
Forum: Technical Support (Mac)
Topic: invalid serial number name
Replies: 2
Views: 955

invalid serial number name

hi, im getting invalid serial number name after purchase Scrivener 3 for macOS. i have been sending 5 emails but still not reply since last weekend. can you help to direct me to the right contact to solve the issue? order number is SKU28498557428. i have been sending email to sales@literatureandlatt...
by Johoshua
Sun Dec 16, 2018 4:51 am
Forum: Technical Support (Mac)
Topic: My Serial Number Name is '? ?', I can't register!!HELP!
Replies: 5
Views: 2652

Re: My Serial Number Name is '? ?', I can't register!!HELP!

hi, i got the same issue and send few emails to sales@literatureandlatte.com, but still no reply yet.