Search found 74 matches

by Thomas Rabenstein
Tue Mar 24, 2020 8:24 pm
Forum: Bug Hunt (iOS)
Topic: Scrivener iOS syncing via Dropbox continues to crash the app
Replies: 458
Views: 37243

Re: Scrivener iOS syncing via Dropbox continues to crash the app

I have good news. With the update to i PadOs 13.4 , syncing worked fine. I just started with my biggest project file (350 MByte) and it was transferred without any problems. Also my other projects (12 project files) now synchronize again without problems. I am really relieved. As before, all my proj...
by Thomas Rabenstein
Tue Mar 03, 2020 7:03 am
Forum: Bug Hunt (iOS)
Topic: Scrivener iOS syncing via Dropbox continues to crash the app
Replies: 458
Views: 37243

Re: Scrivener iOS syncing via Dropbox continues to crash the app

I really tried all the suggested solutions and none of them worked reasonably and reliably. The only thing I can do now is to copy the current project file via iCloud to the Scrivener directory on the iPad and return the same way as soon as I'm done writing. This is a manual and cumbersome way, but ...
by Thomas Rabenstein
Wed Jan 29, 2020 3:10 pm
Forum: Bug Hunt (iOS)
Topic: Scrivener iOS syncing via Dropbox continues to crash the app
Replies: 458
Views: 37243

Re: Scrivener iOS syncing via Dropbox continues to crash the app

AmberV wrote:Thanks for the update, Thomas.


You are welcome. Always.
by Thomas Rabenstein
Wed Jan 29, 2020 5:52 am
Forum: Bug Hunt (iOS)
Topic: Scrivener iOS syncing via Dropbox continues to crash the app
Replies: 458
Views: 37243

Re: Scrivener iOS syncing via Dropbox continues to crash the app

Amcmo wrote:Have you tried the fixes to see if any of those work for you with this version?


Yes, but it has no effect. The problem is still there.
by Thomas Rabenstein
Tue Jan 28, 2020 7:54 pm
Forum: Bug Hunt (iOS)
Topic: Scrivener iOS syncing via Dropbox continues to crash the app
Replies: 458
Views: 37243

Re: Scrivener iOS syncing via Dropbox continues to crash the app

Just a quick note: I have upgraded to iPadOs 13.3.1 and it does not solve the problem. Sync still aborts.
by Thomas Rabenstein
Thu Jan 23, 2020 7:33 pm
Forum: Bug Hunt (iOS)
Topic: Scrivener iOS syncing via Dropbox continues to crash the app
Replies: 458
Views: 37243

Re: Scrivener iOS syncing via Dropbox continues to crash the app

devinganger wrote:Then stop asking people to stop repeating things that L&L has said.


I really don't need advice from you on how to respond to posts. For technical questions I will contact support in the future and ignore these discussions here.
by Thomas Rabenstein
Thu Jan 23, 2020 6:49 pm
Forum: Bug Hunt (iOS)
Topic: Scrivener iOS syncing via Dropbox continues to crash the app
Replies: 458
Views: 37243

Re: Scrivener iOS syncing via Dropbox continues to crash the app

lunk wrote:A quarter of a group is a minority, not a majority.


This dispute is getting us nowhere. We'd better end it.
by Thomas Rabenstein
Thu Jan 23, 2020 6:32 pm
Forum: Bug Hunt (iOS)
Topic: Scrivener iOS syncing via Dropbox continues to crash the app
Replies: 458
Views: 37243

Re: Scrivener iOS syncing via Dropbox continues to crash the app

Do you have a complete list of who is having the problem? Do you have a complete list of who all bought and uses Scrivener? Do you have view into the support queues? Do you think L&L is lying about it, then? Because "minority of users" is how they have described the issue. Even so, th...
by Thomas Rabenstein
Thu Jan 23, 2020 5:51 pm
Forum: Bug Hunt (iOS)
Topic: Scrivener iOS syncing via Dropbox continues to crash the app
Replies: 458
Views: 37243

Re: Scrivener iOS syncing via Dropbox continues to crash the app

lunk wrote: So I provided that to give the poster something to base the decision on.
Why do you prefer biased information?


I prefer above all that this problem is solved, because it hinders me in the production process. To say that the problem only affects a minority of users is biased information.
by Thomas Rabenstein
Thu Jan 23, 2020 3:56 pm
Forum: Bug Hunt (iOS)
Topic: Scrivener iOS syncing via Dropbox continues to crash the app
Replies: 458
Views: 37243

Re: Scrivener iOS syncing via Dropbox continues to crash the app

For some it works, for some it doesn't, and based on what L&L have posted in here, it seems that those with problems are a minority of the users. Could you please stop saying here that the users who have the problem are a minority? I'm getting really tired of this presentation. I have the lates...
by Thomas Rabenstein
Thu Jan 23, 2020 3:11 pm
Forum: Bug Hunt (iOS)
Topic: Scrivener iOS syncing via Dropbox continues to crash the app
Replies: 458
Views: 37243

Re: Scrivener iOS syncing via Dropbox continues to crash the app

Do we know the status of this bug? I'm wanting to upgrade my ageing iPhone 6 to an iPhone 11 Pro.. but that would mean going to iOS 13 and possibly encountering this bug? I use syncing quite a lot via dropbox between my iPhone and my Macbook Air... I assume syncing sounds fairly broken on iOS 13 ? ...
by Thomas Rabenstein
Mon Jan 13, 2020 6:14 am
Forum: Bug Hunt (iOS)
Topic: Scrivener iOS syncing via Dropbox continues to crash the app
Replies: 458
Views: 37243

Re: Scrivener iOS syncing via Dropbox continues to crash the app

I tried removing different Scrivener projects from the Dropbox sync folder—big ones, smaller ones, very small ones. Doesn’t make any difference. Sync always works after removing and putting back a project, respectively, no matter which. But as soon as I work on any Scrivener project on my Mac or iP...
by Thomas Rabenstein
Mon Jan 13, 2020 6:05 am
Forum: Bug Hunt (iOS)
Topic: Scrivener iOS syncing via Dropbox continues to crash the app
Replies: 458
Views: 37243

Re: Scrivener iOS syncing via Dropbox continues to crash the app

Have you tried tapping Cancel to stop and restart, or does the crash happen so fast that you don’t have time to do that? Sometimes it happens very quickly, sometimes it takes a few seconds. To interrupt a process that is still running to start it again makes no sense to me. Either it works or it do...
by Thomas Rabenstein
Sun Jan 12, 2020 6:37 pm
Forum: Bug Hunt (iOS)
Topic: Scrivener iOS syncing via Dropbox continues to crash the app
Replies: 458
Views: 37243

Re: Scrivener iOS syncing via Dropbox continues to crash the app

A detail: although sync generally works for me, the process sometimes hangs and nothing seems to happen. When this happens I always tap Cancel and restart the process, and this is usually enough to get it going again. It seems there are actually two different issues that occur. Immediate crash when...
by Thomas Rabenstein
Sun Jan 12, 2020 6:31 pm
Forum: Bug Hunt (iOS)
Topic: Scrivener iOS syncing via Dropbox continues to crash the app
Replies: 458
Views: 37243

Re: Scrivener iOS syncing via Dropbox continues to crash the app

Just a thank you for taking the time going through all the troubles. This is very much appreciated. Thomas Hi Thomas, The factory reset was actually the only procedure I had not yet tried. Of course, the driving force was the hope that it would work again afterwards, but unfortunately it didn't wor...