Search found 55 matches

by ECJ
Mon Sep 02, 2019 1:35 pm
Forum: Technical Support (Windows)
Topic: License manager ended unexpectedly
Replies: 108
Views: 6219

Re: License manager ended unexpectedly

Hi Everyone, We are aware that some of you got the following error message: "Your automatic re-activation with our license provider has failed for more than 2 months." when opening Scrivener since the weekend (or some days before). We got several support queries about the issue and are cur...
by ECJ
Mon Sep 02, 2019 1:34 pm
Forum: Technical Support (Windows)
Topic: Error: A connection to the licensing server could not be established
Replies: 51
Views: 3285

Re: Error: A connection to the licensing server could not be established

Hi Everyone, We are aware that some of you got the following error message: "Your automatic re-activation with our license provider has failed for more than 2 months." when opening Scrivener since the weekend (or some days before). We got several support queries about the issue and are cur...
by ECJ
Thu Jul 11, 2019 7:37 am
Forum: Scapple Technical Support (macOS)
Topic: Scapple 1.3.2(281) become very slow/laggy in mac
Replies: 11
Views: 2229

Re: Scapple 1.3.2(281) become very slow/laggy in mac

Yes, It slows down no matter the zoom rate. Here's the interesting thing. The slow down only happens after the first line of text. When the program auto returns to the second line it slows waaaaaaay down. When I start a new note, if I stretch the note box very wide i can type with no slow down, but...
by ECJ
Tue Jul 02, 2019 7:36 am
Forum: Scapple Technical Support (macOS)
Topic: Scapple 1.3.2(281) become very slow/laggy in mac
Replies: 11
Views: 2229

Re: Scapple 1.3.2(281) become very slow/laggy in mac

Now bad news. Upgraded to 1.3.3 and Scapple is obesely slow. What's happened to the LL quality? I'm appalled that this has gone on so long without correction. Could you please verify if Scapple slows down at every zoom factor? For me everything works fine as long as I don't zoom in. (Which isn't an...
by ECJ
Sun Jun 16, 2019 12:41 pm
Forum: Scapple Technical Support (macOS)
Topic: Scapple 1.3.2(281) become very slow/laggy in mac
Replies: 11
Views: 2229

Re: Scapple 1.3.2(281) become very slow/laggy in mac

Good News!!
Just downloaded the Version before (1.3.1) from here: https://www.literatureandlatte.com/scap ... s?os=macOS which resolved the slow down issue for me!! Anyone else want to give that a try?
by ECJ
Thu Jun 13, 2019 5:58 pm
Forum: Scapple Technical Support (macOS)
Topic: Scapple 1.3.2(281) become very slow/laggy in mac
Replies: 11
Views: 2229

Re: Scapple 1.3.2(281) become very slow/laggy in mac

Lit & Lat has an actual Technical Support ticket system, so if you are not getting the help you need from someone here on the user forums, I suggest you open a ticket with Lit & Lat -- the form for which can be found on their Support page. https://www.literatureandlatte.com/learn-and-suppor...
by ECJ
Mon Jun 03, 2019 3:04 pm
Forum: Scapple Technical Support (macOS)
Topic: Scapple and other platforms (iOS, Windows etc)
Replies: 70
Views: 70913

Re: Scapple and other platforms (iOS, Windows etc)

Unfortunately, as history has shown, finding a capable Developer is the hardest part of the task. Long ago L&L had someone working on the iOS Version of Scrivener with the result that Keith eventually took over the development by himself and started from Scratch. Good staff (really good staff) i...
by ECJ
Sun Nov 18, 2018 8:56 am
Forum: Technical Support (Mac)
Topic: Themes
Replies: 9
Views: 2688

Re: Themes

Don't worry. We all have chaotic days. Hope everything went well so far.

Thanks for fixing this.
by ECJ
Wed Nov 14, 2018 2:31 pm
Forum: Feedback (Mac)
Topic: Facebook page
Replies: 5
Views: 2581

Re: Facebook page

Alright, will keep that in mind for the future. The Link got changed the day after I posted this anyways.
by ECJ
Wed Nov 14, 2018 12:35 pm
Forum: Technical Support (Mac)
Topic: Scrivener purchased via Appstore...
Replies: 3
Views: 877

Re: Scrivener purchased via Appstore...

There won't be anything like a "fix" anytime soon as it isn't a bug. The thing is that iCloud, as great as it can be, is not compatible with the way Scrivener Projects work. iCloud is great for handling single files. A Scrivener project however contains many files (up to hundreds if not th...
by ECJ
Wed Nov 14, 2018 11:47 am
Forum: Technical Support (Mac)
Topic: Themes
Replies: 9
Views: 2688

Re: Themes

Keith, I know you got other things to do but I would love to know if you could follow what I did with the Themes here. Played around this a bit more on different machines recently, there must be something that is hindering the "default Theme functionality" to work as it is supposed to when...
by ECJ
Mon Nov 12, 2018 12:51 pm
Forum: Technical Support (Mac)
Topic: Session Target Word Count
Replies: 2
Views: 660

Re: Session Target Word Count

Hey, Did you uncheck the document you are actually writing in during compile? Only words written in documents that are included in Compile add to the Session Count. Try to include the document you are writing in to the compile list. You can than hold the option key in the compile dialogue to save th...
by ECJ
Mon Nov 12, 2018 9:01 am
Forum: Feedback (Mac)
Topic: Distributed Preferences
Replies: 2
Views: 1713

Re: Distributed Preferences

When I moved to the Mac, I was happy to find that most of the preferences were put in one place. That makes things a lot easier to find. Mac's convention of having all preferences in one, known place is inspired. New in version 3.1, if I'm not mistaken, are two new preferences that aren't where I'd...
by ECJ
Sun Nov 11, 2018 4:02 pm
Forum: Technical Support (Mac)
Topic: Themes
Replies: 9
Views: 2688

Re: Themes

Additional note: Just updated my Macbook from Mojave 10.14 to 10.14.1 to see if what happens. Didn't want to upgrade either Machine during NaNoWriMo acutally as Apple... well we all know Apple isn't really Apple anymore in many cases, I guess. However that didn't change anything.
by ECJ
Sun Nov 11, 2018 2:53 pm
Forum: Technical Support (Mac)
Topic: Themes
Replies: 9
Views: 2688

Re: Themes

Hitting "Default" just takes you back to the default for the current mode. All the best, Keith This isn't true for me too, I'm afraid: If I am in Light mode (not System default to be clear) and have Solarized Light checked, then hit default (in Theme, not in System default in Appearance),...