JoRo, wonderful JoRo,
You are a lifesaver. That advice to look in "Edit" and go to substitutions and then enable curly quotes solved the problem. Thanks so much for your generosity in posting here. -Amy Alkon

It has been renamed, I think it is now called Preferences ▶︎ Corrections ▶︎ Use smart dashes and ellipses in new projects , and to toggle it in existing projects Edit ▶︎ Substitutions ▶︎ Smart dashes and Ellipses . Thank you -- I love you! So grateful to you. Been screwing around with this for half...