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by Zena
Wed Feb 14, 2018 7:37 pm
Forum: Using Scrivener
Topic: Using Scrivener with Dropbox
Replies: 387
Views: 295555

Re: Using Scrivener with Dropbox

[quote="AmberV"]There is another side to the coin in that on the forum here we of course are going to see more examples of how various pieces of technology can be misused together and create problems—what we don’t see as much of are the routine cases that happen by the countless quantities...
by Zena
Wed Feb 14, 2018 7:35 pm
Forum: Using Scrivener
Topic: Using Scrivener with Dropbox
Replies: 387
Views: 295555

Re: Using Scrivener with Dropbox

It might be worthwhile to reconfigure the Scrivener manual in such a way as to consolidate the material regarding the software's abilities (and the related generalities) to backup and sync––a new section up front and center titled Protecting Your Work . Include User actions that can and should be t...
by Zena
Wed Feb 14, 2018 3:56 pm
Forum: Technical Support (Mac)
Topic: Lost words
Replies: 11
Views: 1652

Re: Lost words

Now, right-click on the project again and choose “Show Package Contents”. You’re looking for files that Dropbox has tagged conflicted. In particular, is the .scrivx file in the root level of the project folder conflicted? Is one of those conflicts maybe a month old? If so that would explain a good d...
by Zena
Wed Feb 14, 2018 3:33 pm
Forum: Technical Support (Mac)
Topic: Lost words
Replies: 11
Views: 1652

Re: Lost words

One more update: It turns out that I haven't suffered a one-time data loss. Rather, over the past several weeks different sets of revisions have been saved onto different documents. Hmm.... Are you using the Save As command routinely? "Fragmented" revisions is exactly what I would expect ...
by Zena
Tue Feb 13, 2018 8:05 pm
Forum: Using Scrivener
Topic: Using Scrivener with Dropbox
Replies: 387
Views: 295555

Re: Using Scrivener with Dropbox

lunk wrote:Maybe it's time to unpin this thread? It risks fooling people to think there is something weird about using Scrivener with Dropbox.

Ah, good one. Having just lost a ton of work and time, I think it's still worth keeping up.
by Zena
Tue Feb 13, 2018 7:46 pm
Forum: Technical Support (Mac)
Topic: Lost words
Replies: 11
Views: 1652

Re: Lost words

One more update: It turns out that I haven't suffered a one-time data loss. Rather, over the past several weeks different sets of revisions have been saved onto different documents. The last Compile I made was also missing revisions. I may try to reassemble it, just to make sure that I haven't lost ...
by Zena
Mon Feb 12, 2018 6:43 pm
Forum: Technical Support (Mac)
Topic: Lost words
Replies: 11
Views: 1652

Re: Lost words

One other possible factor: I was using internet-blocking software around the time of the text loss. The lost version had been saved before my using it (and of course, the blocker was off before I moved to printing and reorganizing. But perhaps there was some unholy interaction between the internet-b...
by Zena
Mon Feb 12, 2018 6:23 pm
Forum: Technical Support (Mac)
Topic: Lost words
Replies: 11
Views: 1652

Re: Lost words

Sorry we haven’t managed to get back with you yet. It’s been the weekend, and on top of that we’re a few days behind the curve still, with the big launch and all. I have a few questions, and hopefully in investigating them they help you track things down: I use Scrivener 2.8.1 and I back up on Drop...
by Zena
Mon Feb 12, 2018 6:15 pm
Forum: Technical Support (Mac)
Topic: Lost words
Replies: 11
Views: 1652

Re: Lost words

I use Scrivener 2.8.1 and I back up on Dropbox. - - - I moved files around my Dropbox and deleted some old compiles/drafts/duplicates. What do you mean by ’back up’? Do you mean the backups Scrivener makes as a default when you close the project? Where do you save your active projects? When you mov...
by Zena
Mon Feb 12, 2018 6:07 pm
Forum: Using Scrivener
Topic: Using Scrivener with Dropbox
Replies: 387
Views: 295555

Re: Using Scrivener with Dropbox

And your cleanup of Dropbox was done how? Scrivener doesn’t move around things or delete projects so it must actually have been something you did. But without knowing what you have done or where you save your backups, we can’t help you. About L&L’s support. Have you mailed their support? This i...
by Zena
Mon Feb 12, 2018 4:30 pm
Forum: Technical Support (Mac)
Topic: Lost words
Replies: 11
Views: 1652

Lost words

I use Scrivener 2.8.1 and I save my project on Dropbox. A few days ago it told me that two copies of Scrivener might be open, and that I might lose material if I didn't close one. Since only one copy was open--I only use it on my laptop--I went forward. The file that opened was missing a month's wor...
by Zena
Mon Feb 12, 2018 4:15 pm
Forum: Using Scrivener
Topic: Using Scrivener with Dropbox
Replies: 387
Views: 295555

Re: Using Scrivener with Dropbox

I did do some cleanup of the Dropbox folder, but on my home laptop--not the alien computer. The Dropbox folders are synchronised between computers. That’s the whole point of Dropbox. If you clean the Dropbox folder on one computer it is cleaned on any other computer as soon they are started and syn...
by Zena
Sun Feb 11, 2018 11:46 pm
Forum: Using Scrivener
Topic: Using Scrivener with Dropbox
Replies: 387
Views: 295555

Re: Using Scrivener with Dropbox

I use Scrivener on my laptop, and I back up on Dropbox. I just lost a month's worth of work (I have to re-enter it from hardcopy). Suddenly Scrivener would only open the version from a month ago. Have you looked for Scrivener's automatic backups? You can find them by going to Scrivener -> Preferenc...
by Zena
Sun Feb 11, 2018 11:42 pm
Forum: Using Scrivener
Topic: Using Scrivener with Dropbox
Replies: 387
Views: 295555

Re: Using Scrivener with Dropbox

I do *print* from another computer, but I never edit or open Scrivener on it--just Dropbox. I've never received any warning about my saving practices. How can you print a Scrivener project without opening it? I print the PDF file generated by Compile. Scrivener's not required to open it. How could ...
by Zena
Thu Feb 08, 2018 2:19 pm
Forum: Using Scrivener
Topic: Using Scrivener with Dropbox
Replies: 387
Views: 295555

Re: Using Scrivener with Dropbox

I use Scrivener on my laptop, and I back up on Dropbox. I just lost a month's worth of work (I have to re-enter it from hardcopy). Suddenly Scrivener would only open the version from a month ago. Not obvious I was doing anything weird--it just started telling me that I might have Scrivener open on a...