Search found 5 matches

Advanced Search
by jimbro
Thu Aug 11, 2016 2:46 pm
Forum: Technical Support (Windows)
Topic: Help! Downloaded update now Scrivener won't load
Replies: 160
Views: 28575

Re: Help! Downloaded update now Scrivener won't load

"It is strange. especially since it seems to affect not just XP, but 7 and 10"

And since the only thing that changed on my Windows 7 pc was the installation of 1.9.5.
by jimbro
Fri Aug 05, 2016 5:59 pm
Forum: Technical Support (Windows)
Topic: Help! Downloaded update now Scrivener won't load
Replies: 160
Views: 28575

Re: Help! Downloaded update now Scrivener won't load

My memory may have failed me, but didn't we have this same problem about two years ago?
Some of us had to skip a version, but a new version that followed up quickly fixed everything.
by jimbro
Fri Aug 05, 2016 2:13 am
Forum: Technical Support (Windows)
Topic: Help! Downloaded update now Scrivener won't load
Replies: 160
Views: 28575

Re: Help! Downloaded update now Scrivener won't load

Okay. After version 1.9.5.0 failed to load, I rolled back to 1.9.0.0 and have been using it the last few days. When I opened it today, I got the notice that 1.9.6 .0 was available, so I downloaded and installed that. As before, it appears to install fine. I even got to the readme file. The desktop i...
by jimbro
Tue Aug 02, 2016 2:51 am
Forum: Technical Support (Windows)
Topic: Help! Downloaded update now Scrivener won't load
Replies: 160
Views: 28575

Re: Help! Downloaded update now Scrivener won't load

Ok. I have the event logs now and have emailed them to you.
Hope they help. Best wishes.
by jimbro
Mon Aug 01, 2016 11:38 pm
Forum: Technical Support (Windows)
Topic: Help! Downloaded update now Scrivener won't load
Replies: 160
Views: 28575

Re: Help! Downloaded update now Scrivener won't load

Okay, I'm having the same problem: Installed the new update. It installs and does not report any problems. - pops up the readme file. Creates new desktop icon. Attempting to open fails - nothing happens. Scrivener does not open, does not give error message. Nothing happens if I click on the desktop ...