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by Aryadna
Wed Sep 28, 2016 3:54 am
Forum: Technical Support (Windows)
Topic: Help! Downloaded update now Scrivener won't load
Replies: 160
Views: 27829

Re: Help! Downloaded update now Scrivener won't load

Unfortunately the best I get is: Qt: Untested windows version 10.0 detected! And the control box shuts down. Literally the only reason I know the control box says that, is because I did a screen grab when I started up that version of Scrivener. It flashes that fast. I'm not sure what to do, as I do...
by Aryadna
Tue Aug 23, 2016 5:45 pm
Forum: Technical Support (Windows)
Topic: Project lost after using CCleaner
Replies: 8
Views: 746

Re: Project lost after using CCleaner

My only other suggestion would be to contact CCleaner and see if they have any suggestions on how to restore files lost while using their program. This sounds like something that may have happened to others with their software. They may (or may not, but worth a try) have suggestions. At the very lea...
by Aryadna
Tue Aug 23, 2016 5:25 pm
Forum: Technical Support (Windows)
Topic: Scrivener don't open before one hour long
Replies: 19
Views: 3151

Re: Scrivener don't open before one hour long

Sounds like you're having the same problem a lot of us are having. Check out this thread:

http://www.literatureandlatte.com/forum/viewtopic.php?f=30&t=35072
by Aryadna
Tue Aug 23, 2016 5:23 pm
Forum: Technical Support (Windows)
Topic: Project lost after using CCleaner
Replies: 8
Views: 746

Re: Project lost after using CCleaner

The best I can suggest is doing a roll back with your Windows Recovery. From what I remember when I used to use CCleaner, it formed a recovery point before it did anything to your system. But, then again, Windows Recovery isn't supposed to mess with files (only programs and Windows operations, I thi...
by Aryadna
Tue Aug 23, 2016 5:15 pm
Forum: Technical Support (Windows)
Topic: How to change trim size?
Replies: 13
Views: 2855

Re: How to change trim size?

I do everything (for CreateSpace, at least) via Microsoft Word, but if you want, I can figure it out in Open Office and post a walk through to setting up your own template if that would work for you? Open Office is free for download and use, and is comparable to Microsoft Word.
by Aryadna
Sat Jul 30, 2016 3:07 am
Forum: Technical Support (Windows)
Topic: Help! Downloaded update now Scrivener won't load
Replies: 160
Views: 27829

Re: Help! Downloaded update now Scrivener won't load

The log procedure is not a cure to run Scrivener, but a test to verify that something on the system prevents Scrivener from starting normally. I understand that. I'm just confirming that it is not working, and I need advice on other troubleshooting methods. Hi, Just to say - I have been away for a ...
by Aryadna
Thu Jul 28, 2016 1:07 am
Forum: Technical Support (Windows)
Topic: Help! Downloaded update now Scrivener won't load
Replies: 160
Views: 27829

Re: Help! Downloaded update now Scrivener won't load

I'm sorry if I sounded snotty. This is really frustrating, especially when it seems to be happening to a good number of people and no one knows why. Anyway, I tried it again. Both in normal mode, and Safe Mode. Again without my protection active. Here's what I got when I ran it as administrator: Mic...
by Aryadna
Thu Jul 28, 2016 12:20 am
Forum: Technical Support (Windows)
Topic: Help! Downloaded update now Scrivener won't load
Replies: 160
Views: 27829

Re: Help! Downloaded update now Scrivener won't load

I also tried installing in safe mode, and in a sandbox. It still isn't working, nor is it creating a log. The only thing I can suggest from here is sharing screens on Skype or something, since you seem to not believe us that we are turning off our antivirus programs and are capable of following dire...
by Aryadna
Wed Jul 27, 2016 4:20 pm
Forum: Technical Support (Windows)
Topic: Help! Downloaded update now Scrivener won't load
Replies: 160
Views: 27829

Re: Help! Downloaded update now Scrivener won't load

1) Open Command Prompt 2) Navigate to the Scrivener installation folder. Default location is: "C:\Program Files (x86)\Scrivener" Type inside the Command Prompt: cd "C:\Program Files (x86)\Scrivener" 3) Type inside the Command Prompt: "Scrivener.exe --log" 4) Check for ...
by Aryadna
Wed Jul 27, 2016 6:24 am
Forum: Technical Support (Windows)
Topic: Help! Downloaded update now Scrivener won't load
Replies: 160
Views: 27829

Re: Help! Downloaded update now Scrivener won't load

Deleting the registry entries did nothing. And... do you really want me to send you every one of my projects? Because none of them will open the program. I tried them all.
by Aryadna
Sun Jul 24, 2016 11:41 pm
Forum: Technical Support (Windows)
Topic: Help! Downloaded update now Scrivener won't load
Replies: 160
Views: 27829

Re: Help! Downloaded update now Scrivener won't load

As with others, I have downloaded and installed the update when prompted today. When I try to open it, it shows in my background processes in Task Manager, but will not open. I have tried uninstalling and reinstalling several times. I have also tried running the compatibility tool without success. N...