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by FJAG
Thu Aug 29, 2019 1:56 pm
Forum: Technical Support (Windows)
Topic: Error: A connection to the licensing server could not be established
Replies: 51
Views: 3708

Re: Error: A connection to the licensing server could not be established

I've had the "Licence Server Ended" message for a few weeks now but the "Your re-activation with our licence provider ..." message only appeared for the first time today (and not every time that I start up Scrivener. To any L&L tech staff scanning these posts: I presume you k...
by FJAG
Wed Aug 28, 2019 11:01 pm
Forum: Technical Support (Windows)
Topic: License manager ended unexpectedly
Replies: 108
Views: 7158

Re: License manager ended unexpectedly

I have the same problem as HMMPAK which started just after the last Win 10 security update a few weeks ago. The message does not, however, interfere with my use of Scrivener.

My Windows version is Win 10 Home ver 1809

My .NET Framework is 4.7.2

Scrivener is Win 1.9.13.0
by FJAG
Tue Dec 15, 2015 8:33 pm
Forum: Technical Support (Windows)
Topic: Corrupt .rtf file
Replies: 13
Views: 1964

Re: Corrupt .rtf file

Okay. I have a solution of sorts. Recently I also ran into a Windows 10 issue (three times) that causes the Start button and Cortana to lock up (and incidentally make all my taskbar icons disappear and lose most of its functionality). I followed an AVAST discussion thread on the topic which denied t...
by FJAG
Mon Dec 14, 2015 12:07 am
Forum: Technical Support (Windows)
Topic: Corrupt .rtf file
Replies: 13
Views: 1964

Re: Corrupt .rtf file

I do run the free version of AVAST and have now added the Scrivener program folder and the projects folders to my AVAST Exceptions list.

Hopefully that will prevent further freezes. Keeping fingers crossed.

Still need to unlock that one rtf file.

Cheers
by FJAG
Sun Dec 13, 2015 6:29 pm
Forum: Technical Support (Windows)
Topic: Corrupt .rtf file
Replies: 13
Views: 1964

Re: Corrupt .rtf file

Okay. Now I'm getting a bit P.O.'d. I've now had my third event of an .rtf file locking up and basically shutting down while being worked on. I've never had this issue before. Only this last month since running Windows 10 and Scrivener 1.9.0.0 in tandem. Literally the error arrives while I'm typing ...
by FJAG
Wed Dec 09, 2015 12:51 am
Forum: Technical Support (Windows)
Topic: Corrupt .rtf file
Replies: 13
Views: 1964

Re: Corrupt .rtf file

Thanks for the follow up. It did make sense. I do not use encryption and this is actually the first time in many years of usage that I've had any problem with Scrivener or one of its files. It's a brilliant product in my mind. Your method does sound quicker but I'm not sure it would have worked in m...
by FJAG
Tue Dec 08, 2015 10:34 pm
Forum: Technical Support (Windows)
Topic: Corrupt .rtf file
Replies: 13
Views: 1964

Re: Corrupt .rtf file

Very true. I treat my second draft as an opportunity to do just that. Interesting aside. About a month or so ago I upgraded from Windows 7 to Windows 10 which I feel about 75% positive about. Some of what I'm looking at now has a bit of a Windows 8 look and feel to it and I'm still looking around fo...
by FJAG
Tue Dec 08, 2015 6:08 pm
Forum: Technical Support (Windows)
Topic: Corrupt .rtf file
Replies: 13
Views: 1964

Re: Corrupt .rtf file

Thanks for that but regrettably that didn't work. Word locked up as "non responding". It's kind of weird as I've had problematic files before but when this one is accessed it really shut's down the calling program (whether Word or Windows Explorer or Scrivener or Notepad) in a very heavy w...
by FJAG
Mon Dec 07, 2015 11:58 pm
Forum: Technical Support (Windows)
Topic: Corrupt .rtf file
Replies: 13
Views: 1964

Corrupt .rtf file

I was working in a project when in mid-typing it became "non-responding". After closing the project down it would no longer open although I was able to open other, older projects. In the process of backing up my work I found that one of the rtf files (391.rtf) would hang up the backup proc...
by FJAG
Fri Dec 12, 2014 8:09 pm
Forum: Scapple Technical Support (Windows)
Topic: Multiple Scapples Open
Replies: 4
Views: 1477

Re: Multiple Scapples Open

My solution to this is to simply create a shortcut on my desktop to the actual .scap file(s) that I have ongoing. When you click the shortcut then you get the specific Scapple file that you want opened.