Search found 26 matches

by pquodling
Sat Oct 19, 2019 4:15 am
Forum: Technical Support (iOS)
Topic: I have recently upgraded my MAC to Catalina and my Ipad/phone to IOS 13.1.3
Replies: 5
Views: 345

Re: I have recently upgraded my MAC to Catalina and my Ipad/phone to IOS 13.1.3

I found it - my IOS Scrivener acquisition was under an old Apple ID that I stopped using a few years ago - doesn't explain why it would work on the iphone and not on the ipad, but I have resurrected that apple ID for just this one app...
by pquodling
Fri Oct 18, 2019 7:20 pm
Forum: Technical Support (iOS)
Topic: I have recently upgraded my MAC to Catalina and my Ipad/phone to IOS 13.1.3
Replies: 5
Views: 345

Re: I have recently upgraded my MAC to Catalina and my Ipad/phone to IOS 13.1.3

Bumping this reply, due to no follow up. I have an Iphone 8 running 13.1.3 - This now appears to run scrivener fine. It wasn't, but now is... I have an Ipad Pro 10.5 in running IPADOS V13.1.3 - Both are on exactly the same Apple ID. The Scrivener app had disappeared, and going to the App store, it t...
by pquodling
Fri Oct 18, 2019 7:07 pm
Forum: Technical Support (iOS)
Topic: Trouble with Scrivener on iPhone
Replies: 44
Views: 2729

Re: Trouble with Scrivener on iPhone

The first inquiry about this issue seems to be September 26th, so we’re entering the third week of non-functionality. I realise this is frustrating in the extreme, however issues such as this that impact a (statistically) small number of users can be damned difficult to track down and then fix. Eve...
by pquodling
Wed Oct 16, 2019 8:05 pm
Forum: Technical Support (iOS)
Topic: Trouble with Scrivener on iPhone
Replies: 44
Views: 2729

Re: Trouble with Scrivener on iPhone

adding another "me too" to this thread - tried all of the suggestions.

Waiting...
by pquodling
Wed Oct 16, 2019 8:00 pm
Forum: Technical Support (iOS)
Topic: I have recently upgraded my MAC to Catalina and my Ipad/phone to IOS 13.1.3
Replies: 5
Views: 345

Re: I have recently upgraded my MAC to Catalina and my Ipad/phone to IOS 13.1.3

Yes, exactly the same Apple ID for both.

I also not on the Iphone I seem to be unable to do much - the "titles" come up, specifying either "on my iphone" or "dropbox", but clicking on them does nothing, doesn't open them. zip, zilch, nada...
by pquodling
Wed Oct 16, 2019 5:36 am
Forum: Technical Support (iOS)
Topic: I have recently upgraded my MAC to Catalina and my Ipad/phone to IOS 13.1.3
Replies: 5
Views: 345

I have recently upgraded my MAC to Catalina and my Ipad/phone to IOS 13.1.3

Well, I managed to get through the licensing schmozzle with the macbook, but going to my ipad, scrivener has disappeared, and going to the app store it says "pay to download" or similar - I have done that, as the Iphone has Scrivener for IOS 1.2 on it - which surely means I have bought it ...
by pquodling
Wed Nov 29, 2017 9:40 pm
Forum: Technical Support (Mac)
Topic: Why can't I register.
Replies: 13
Views: 2375

Re: Why can't I register.

Yup, rebooted and it worked fine - you may want to highlight that in the install process docs.
by pquodling
Wed Nov 29, 2017 7:07 pm
Forum: Technical Support (Mac)
Topic: Why can't I register.
Replies: 13
Views: 2375

Re: Why can't I register.

Most definitely - I renamed the old Scrivener image, and this one is dated last modified in Nov 17
The About says 3.0

The Serial Number starts with a SCRIV3MAC001-

I Vaguely recall seeing similar in V2, and a reboot being necessary - I'll try that...
by pquodling
Wed Nov 29, 2017 11:52 am
Forum: Technical Support (Mac)
Topic: Why can't I register.
Replies: 13
Views: 2375

Why can't I register.

I have two macs - an Imac, and a Mac Book Pro. As I recall, V2 was inherently licensed for multiple computers (owned by the same person. V2 worked fine on both. I installed V3 on the MBP registered it, and works fine - went to install on the Imac, and it's saying Invalid Serial Number or Name - plea...
by pquodling
Thu Nov 23, 2017 6:31 pm
Forum: Technical Support (Mac)
Topic: Creating an Index.
Replies: 4
Views: 1102

Re: Creating an Index.

Did this functionality make it into V3? OR does anyone have a workaround for indexing?
by pquodling
Tue Jan 31, 2017 10:01 am
Forum: Technical Support (Mac)
Topic: Problem with Importing
Replies: 10
Views: 1260

Re: Problem with Importing

Sorry about the delay in follow up - I have been out of internet range for a few weeks. (Cruise Ship) - Tried saving the settings (with the manage button in preferences) that appears to try to open the Desktop Folder - I have also noticed that an attempt to open another Project crashed. Opening Rece...
by pquodling
Tue Jan 31, 2017 12:22 am
Forum: Technical Support (iOS)
Topic: How to move from On My Ipad to Dropbox shared
Replies: 2
Views: 1028

How to move from On My Ipad to Dropbox shared

So, I was off on an Ocean Cruise - no internet, so created some writings on my ipad with scrivener for IOS. At the "front screen", I have some projects that have (Dropbox) in the bottom corner, and some that have "On my Ipad" - It's not intituitive as to how I move "On my Ip...
by pquodling
Fri Dec 09, 2016 10:24 am
Forum: Technical Support (Mac)
Topic: Problem with Importing
Replies: 10
Views: 1260

Re: Problem with Importing

I don't use DefaultfolderX, or anything similar to my knowledge and what software I do use, I have scripted to update weekly. I tried a safe boot, and still had the same problem. I noted the quicklook.pluginload error, and did some googling on that, and came across something that suggested moving a ...
by pquodling
Wed Dec 07, 2016 9:31 pm
Forum: Technical Support (Mac)
Topic: Problem with Importing
Replies: 10
Views: 1260

Re: Problem with Importing

Just to be clear, there are two different, but suspect to be related problems. 1. If I go to import a web page, it has no way of clearing popups etc, before grabbing the content of the page - which means that what I end up seeing is covered by the popup. Which is why, I was using the Safari "sa...
by pquodling
Wed Dec 07, 2016 11:04 am
Forum: Technical Support (Mac)
Topic: Problem with Importing
Replies: 10
Views: 1260

Re: Problem with Importing

Well, I have deleted Scrivener (from applications) - reinstalled the latest kit from the download location on the net. Same problem. I did not that the crash error message, said something about it happening in quicklook.pluginload. So I uninstalled all of the plugin handlers I had - no change. Crash...