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by KB
Fri Jun 14, 2019 5:06 pm
Forum: Feedback (Mac)
Topic: iCloud Sync
Replies: 109
Views: 26716

Re: iCloud Sync

I do understand users' frustration with Dropbox and the reduction in the number of computers you are allowed. Unfortunately, we have two big issues with iCloud: 1. It's no good for our Windows version. 2. I would have to rewrite Scrivener from the ground up to support it. iCloud *does* support file ...
by KB
Fri Jun 14, 2019 5:02 pm
Forum: Announcements
Topic: Moving From eSellerate to Paddle - How it Affects You
Replies: 0
Views: 558

Moving From eSellerate to Paddle - How it Affects You

Hello all,

With eSellerate (our web store store and serial number provider) closing down, we're moving to Paddle. Here's how that affects our users:

https://www.literatureandlatte.com/blog ... ith-paddle

All the best,
Keith
by KB
Thu May 09, 2019 6:31 pm
Forum: Technical Support (Mac)
Topic: Compiler formats have disappeared
Replies: 2
Views: 135

Re: Compiler formats have disappeared

Try selecting different file formats from the top of the Compile window (Plain text, Word etc) - go through each one and see if the formats appear. Formats are tied to particular file types, so it could be that they are just hidden while you have a certain file type selected.

All the best,
Keith
by KB
Thu May 09, 2019 1:14 pm
Forum: Beta Testing (Mac)
Topic: Test Scrivener's New .docx Converters
Replies: 17
Views: 1419

Re: Test Scrivener's New .docx Converters

OK makes sense! Exiftool doesn't show what the JPEG compression is either, and what I gleaned online is this is not part of the JFIF spec to store this info at all. It probably doesn't matter too much anyway as JPEG is lossy, so whenever a 75% JPEG is saved again at 75%, it will always gradually be...
by KB
Thu May 09, 2019 9:39 am
Forum: Beta Testing (Mac)
Topic: Test Scrivener's New .docx Converters
Replies: 17
Views: 1419

Re: Test Scrivener's New .docx Converters

I don't really understand why Scrivener compresses the linked image but not the embedded one, or why Aspose compresses both, if there is no resizing in the editor and no rescaling in the compiler? I'm not sure why Aspose compresses both - that must be down to Aspose as the same text is passed throu...
by KB
Wed May 08, 2019 2:42 pm
Forum: Beta Testing (Mac)
Topic: Test Scrivener's New .docx Converters
Replies: 17
Views: 1419

Re: Test Scrivener's New .docx Converters

Thanks for the test file. It seems that the difference is down to using a linked image that is then embedded during the Compile process. However, I'm completely baffled as to how it is happening - I think I have to call shenanigans on Word for this one. Word must be examining the images in some odd ...
by KB
Tue May 07, 2019 9:40 am
Forum: Feedback (Mac)
Topic: Back asswards composition
Replies: 8
Views: 715

Re: Back asswards composition

Great, glad you're up and running! And thanks for the kind words.

All the best,
Keith
by KB
Tue May 07, 2019 9:40 am
Forum: Feedback (Mac)
Topic: This is NOT an acceptable level of backwards compatibility (2 >3)
Replies: 6
Views: 1924

Re: This is NOT an acceptable level of backwards compatibility (2 >3)

It's also not true that you need to tweak an old format so much that you may as well to create it from scratch. All of the formatting and nearly all of the settings will be intact. But you do need to update it manually to work with the new Section Layouts system. That may be a little effort, but wor...
by KB
Tue May 07, 2019 9:36 am
Forum: Bug Hunt (Mac)
Topic: Quick Search - Session Word Counts disappear
Replies: 8
Views: 3777

Re: Quick Search - Session Word Counts disappear

If it's only occurring in one project, is it possible for you to share that project with me so that I can test it?
Thanks and all the best,
Keith
by KB
Tue May 07, 2019 9:24 am
Forum: Bug Hunt (Mac)
Topic: Compile meta-data window display issue
Replies: 2
Views: 146

Re: Compile meta-data window display issue

Thanks. You're not really supposed to be able to enter multiple lines in there (it's fine to do so, but the text fields should not expand as they are single line. This is an issue with Apple's Auto-Layout, I think. I'll look into it.

All the best,
Keith
by KB
Tue May 07, 2019 8:00 am
Forum: Beta Testing (Mac)
Topic: Test Scrivener's New .docx Converters
Replies: 17
Views: 1419

Re: Test Scrivener's New .docx Converters

nontroppo - I can't reproduce this on my end. Are you using any of the resizing or scaling options in the Compile options, for instance the option to scale the image to the page width? Could you provide a sample project? Thanks.
by KB
Fri May 03, 2019 7:54 pm
Forum: Technical Support (Mac)
Topic: Outliner strangeness
Replies: 2
Views: 152

Re: Outliner strangeness

Hi, You have most likely sorted the outliner. Look in the outliner header for one of the column headers having an up or down chevron, indicating a sort. Then click that column header again once or twice until the chevron disappears. You cannot reorder in the outliner when its contents are sorted for...
by KB
Fri May 03, 2019 7:26 pm
Forum: Technical Support (Mac)
Topic: Structure-based assignment of section types not working in a project (solution enclosed)
Replies: 2
Views: 139

Re: Structure-based assignment of section types not working in a project (solution enclosed)

Could you have accidentally at some point selected the root folder and then selected "Title Page" from Section Type > Default Subdocument Type? That would make it so that all subdocuments of that folder have their structure-based section type overridden to "Title Page". It sounds...
by KB
Fri May 03, 2019 5:07 pm
Forum: Bug Hunt (Mac)
Topic: Suggested spellings no longer function under Mojave
Replies: 35
Views: 7627

Re: Suggested spellings no longer function under Mojave

Thank you! I can now see the problem. I'm guessing that I didn't see the problem before because I'm working on a pretty powerful machine (an iMac Pro), so that 10,000 or even 20,000 words weren't enough to trigger the issue for me. With 180,000 words I see the issue. Apple's frameworks are in fact r...
by KB
Fri May 03, 2019 2:05 pm
Forum: Feedback (Mac)
Topic: Back asswards composition
Replies: 8
Views: 715

Re: Back asswards composition

That's strange - you've definitely set it so that the main window isn't hidden? On the Opt-click thing, bear in mind that Composition mode must already be open for that to work - Opt-click won't open Composition mode, it will just open the Opt-clicked document there if it is already open. Are you ma...