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by matt99
Thu Dec 14, 2017 5:44 pm
Forum: Feedback (Mac)
Topic: Support option when a credit card is charged but no license is sent
Replies: 3
Views: 1813

Re: Support option when a credit card is charged but no license is sent

Hello Keith, Thanks for the reply. I'm in communication with David now and working on getting the issue resolved. It seems likely that it's just as you described with the pre-sale validation. I put through another order, which worked, and he is going to help with the payment processor in the event t...
by matt99
Thu Dec 14, 2017 1:09 am
Forum: Feedback (Mac)
Topic: Support option when a credit card is charged but no license is sent
Replies: 3
Views: 1813

Support option when a credit card is charged but no license is sent

I placed an order for the upgrade to Scrivener 3 around 12/9, and the transaction appears to have posted as far as my credit card is concerned, but no license was ever sent, and I have not received a response from support though I did email the sales address and see that a ticket has been generated....
by matt99
Fri Aug 11, 2017 6:18 pm
Forum: Software & Development
Topic: Another app (Ulysses) moves to a subscription based model
Replies: 39
Views: 20078

Re: Another app (Ulysses) moves to a subscription based model

I pay for version upgrades for software that I use, but I dislike paying for subscriptions. I'm really glad to see that Scrivener's developer has no plans to move in that direction for version 3. I would have bought a Ulysses 4 as a one-time purchase even though the main draw (for me) was always aes...
by matt99
Thu Apr 25, 2013 1:41 pm
Forum: Scapple Technical Support (macOS)
Topic: names for shapes
Replies: 10
Views: 5746

Re: names for shapes

It would be very nice for transfer purposes if the background shapes could be given a name in the Inspector.


This would be very useful. Actually, I think it would be easier if you could drop a one line note on top of a shape and have that note become the row label during OPML export.