As Scrivener has become more widely adopted in many fields of writing, we have noticed the increasing emergence of training courses and other learning materials designed by third parties. Some of these are specific to particular fields or genres, while others are more general. None are officially endorsed by Literature and Latte.
If you have looked at our support web page this week, or read Keith's message in the forum and the festive newsletter, you will have seen that our Customer Support is closed over the Christmas and New Year period. Although we may get a chance to check emails occasionally during the holiday, we will do our best to reply to all e-mails as soon as possible after we get back in January. If you have an urgent problem involving data loss, or a major issue that is time-critical, there is a link on our support page at http://www.literatureandlatte.com/support.php that will enable you to submit an urgent message. We can’t promise a response in any particular timeframe, but we will try to prioritise genuinely urgent messages.