CRASH! 2 years of work lost I'm about ready to jump out a window

Posts: 1
Joined: Sun Sep 16, 2018 12:51 am
Platform: Mac

Sun Sep 16, 2018 12:58 am Post

I love scrivener, have been using it for about 4 years now. I bought the new version in August and I cannot get my old manuscript to load. Panicked, I thought maybe it was just a bug and hoped it would work itself out. A month later, I STILL CANNOT GET MY OLD MANUSCRIPT TO LOAD AND I AM ABOUT TO KILL MYSELF. SO MUCH WORK LOST! 2 YEARS ARE GONE. SOMEONE HELP ME.

Ok I am not really going to kill myself, so no one needs to call the authorities, but you can imagine my frustration. I will never ever buy another upgrade if I cannot get this fixed.

Posts: 598
Joined: Sat May 26, 2018 6:40 am
Platform: Mac

Sun Sep 16, 2018 8:51 am Post

Do you get a specific error message when trying to load the old project?

Do you still have Scrivener 2 on your Mac, and does the old project still open in Scrivener 2?

Scrivener 3 won't have destroyed your work: a backup is made when opening a Scrivener 2 project with Scrivener 3 for the first time, so that backup should still have all your work, let alone any ongoing backups made when you were using Scivener 2 in previous years.

Slàinte mhòr.

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Joined: Sat Nov 06, 2010 1:55 pm
Platform: Mac, Win + iOS
Location: Monroe, WA 98272 (CN97au)

Tue Sep 18, 2018 12:25 am Post

As a note, please never, ever, ever joke about killing yourself.

At the very least, you avoid causing pain for people who have loved ones who have done so.
Devin L. Ganger, WA7DLG
Not a L&L employee; opinions are those of my cat
Winner "Best in Class", 2018 My First Supervillain Photo Shoot