The Crashers for Copies (or Even Cash!) Thread

Hello,

Scrivener crashed on me. The following is a short description of what I was doing when Scrivener crashed:

  1. Toggling between page view and normal view (Option-Shift-Command-P).

This has happened numerous times now, as you can probably tell by the number of crash reports I have submitted in the past hour or so via the automatic crash reporter. :slight_smile:

The crash happens with different Scrivener projects, different documents selected in the editor within any given project, and regardless whether I use the toolbar button, keyboard shortcut, or menu item to toggle between views.

It may be helpful to note that this crash happens on the first or second time I toggle views while showing documents in Scrivenings mode, but I can toggle views several times before the crash occurs if I am using single-document mode.

It may also be helpful to note that if I toggle the view several times, sometimes text will stop rendering in the editor on the last such switch before the crash occurs. In these cases, everything will start out looking fine. Then I toggle from page view to normal view (or vice versa) and suddenly all the text disappears from the editor, so that I am left staring at an apparently blank page. This will stay the case even if I bring up an entirely different document in the editor. Once this blank editor issue appears, the very next time I try to toggle between page view and normal view, a crash always occurs.

My suspicion is that there is some unpleasant memory leak happening with the text rendering when changing views in the editor. I’ve submitted a series of crash logs via Scrivener’s crash reporter so that you can examine them. but here is a typical example:

Hi,

Thanks for the bug report. Unfortunately, this is a known bug in El Capitan that I have submitted to Apple. If is triggered in the following situation:

  • It only affects 32-bit apps (Scrivener 2.x is 32-bit).
  • It occurs when a 32-bit app tries to access standard system/user fonts.
  • It only occurs if the user account has custom font settings in the global preferences file (e.g. an “NSFont” entry in the .GlobalPreferences.plist file).

We have instructions on how to clear the global preferences file in order to stop the crashes here:

scrivener.tenderapp.com/help/kb … -os-x-1011

I finally tracked the exact causes of this bug today and reproduced it in a simple test application that I have sent to Apple along with everything they need to reproduce it, so fingers crossed they fix it quickly, since the 64-bit version of Scrivener won’t be ready until next year some time.

All the best,
Keith

Thanks, Keith. Creating another admin user and then wiping out my entire .GlobalPreferences.plist as those instructions suggested seemed a bit overkill to me (.GlobalPreferences.plist also tracks favourite Finder tags, user defined text replacements, mouse behaviour preferences, etc., etc.). But I found that simply running the following command in Terminal and then logging out and back in again did the job nicely.

defaults delete .GlobalPreferences NSFont

No more crashes now. :slight_smile: You might want to update that knowledge base article to suggest that users try that first before moving on to the more draconian method.

Thanks for that! I wasn’t sure if that would work on its own or if the NSFixedPitchFont and NSSystemFont settings might cause problems too, but that’s great that it worked. I’ve updated our Knowledge Base article to suggest that as the first thing to try before deleting the .GlobalPreferences.plist file entirely. Thanks again!

All the best,
Keith

Hello,

I’m discovering Scrivener and began reading the tutorial project.
I opened and saved a new project to see how it looks.

Then I found (4) templates having a french translation.

I installed them (New project / Options / Import models) then started the project with the Scenario (Script) template.
But whenI closed the project window (red button) Scrivener crashed…

I can send the template files if needed.

Here is the beginning of the crash log (I’ll use the popup to send the whole log).


Hardware:

Hardware Overview:

  Model Name: Mac mini
  Model Identifier: Macmini6,2
  Processor Name: Intel Core i7
  Processor Speed: 2,3 GHz
  Number of Processors: 1
  Total Number of Cores: 4
  L2 Cache (per Core): 256 KB
  L3 Cache: 6 MB
  Memory: 16 GB
  Boot ROM Version: MM61.0106.B0A
  SMC Version (system): 2.8f0

Crash report sent by version: 2.70 (26106)

Process: Scrivener [6663]
Path: /Applications/Scrivener.app/Contents/MacOS/Scrivener
Identifier: com.literatureandlatte.scrivener2
Version: 2.7 (2.70)
Code Type: X86 (Native)
Parent Process: ??? [1]
Responsible: Scrivener [6663]
User ID: 501

Date/Time: 2016-02-17 22:08:11.072 +0100
OS Version: Mac OS X 10.11.3 (15D21)
Report Version: 11
Anonymous UUID: 6DD9BCD1-07BB-B2CD-A648-EA85FB57FE03

Sleep/Wake UUID: 781C5EC3-ACE6-4C1E-AD5D-643C868D146A

Time Awake Since Boot: 950000 seconds
Time Since Wake: 19000 seconds

System Integrity Protection: enabled

Crashed Thread: 0 Dispatch queue: com.apple.main-thread

Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000066736e61
Exception Note: EXC_CORPSE_NOTIFY

VM Regions Near 0x66736e61:
CoreAnimation 0000000024a32000-0000000024d84000 [ 3400K] rw-/rwx SM=PRV
–>
__TEXT 000000008fef0000-000000008ff25000 [ 212K] r-x/rwx SM=COW /usr/lib/dyld

Application Specific Information:
objc_msgSend() selector name: respondsToSelector:

Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 libobjc.A.dylib 0x9b93fcc4 objc_msgSend + 52
1 com.apple.AppKit 0x9dc26aff -[NSView(NSInternal) _recursive:displayRectIgnoringOpacity:inGraphicsContext:CGContext:topView:shouldChangeFontReferenceColor:] + 1294
2 com.apple.AppKit 0x9dc264db __46-[NSView(NSLayerKitGlue) drawLayer:inContext:]_block_invoke + 257
3 com.apple.AppKit 0x9dc26161 -[NSView(NSLayerKitGlue) _drawViewBackingLayer:inContext:drawingHandler:] + 2263
4 com.apple.AppKit 0x9dc25882 -[NSView(NSLayerKitGlue) drawLayer:inContext:] + 116
5 com.apple.AppKit 0x9dc25806 -[NSViewBackingLayer drawInContext:] + 65
6 com.apple.QuartzCore 0x9d8b495f backing_callback(CGContext*, void*) + 96
7 com.apple.QuartzCore 0x9d754fcf CABackingStoreUpdate
+ 3472
8 com.apple.QuartzCore 0x9d754237 __ZN2CA5Layer8display_Ev_block_invoke + 93
9 com.apple.QuartzCore 0x9d7541d2 x_blame_allocations + 84
10 com.apple.QuartzCore 0x9d7475c0 CA::Layer::display
() + 1608
11 com.apple.QuartzCore 0x9d746f70 -[CALayer _display] + 20
12 com.apple.QuartzCore 0x9d746f54 CA::Layer::display() + 184
13 com.apple.QuartzCore 0x9d746e97 -[CALayer display] + 20
14 com.apple.AppKit 0x9db91716 _NSBackingLayerDisplay + 683
15 com.apple.AppKit 0x9db91466 -[_NSBackingLayer display] + 26
16 com.apple.AppKit 0x9db8e90f -[_NSViewBackingLayer display] + 550
17 com.apple.QuartzCore 0x9d74589e CA::Layer::display_if_needed(CA::Transaction*) + 632
18 com.apple.QuartzCore 0x9d744f62 CA::Layer::layout_and_display_if_needed(CA::Transaction*) + 38
19 com.apple.QuartzCore 0x9d74442a CA::Context::commit_transaction(CA::Transaction*) + 308
20 com.apple.QuartzCore 0x9d744131 CA::Transaction::commit() + 597

Not a crash, only eternal cpu-burning and beach-balling.

  1. Select an email in OS X’s Mail by clicking somewhere right in the actual email in the main pane (not the pane that lists emails of the currently selected folder)
  2. Open an email a separate window via Cmd-O (-> window now has a nice icon as a handler; the icon doesn’t appear when the email was selected in the list pane)
  3. Drag this icon from the email’s window top bar and drop in onto Scrivener’s Research folder (-> Scrivener beachballs)
    Scrivener_2016-02-23-164107_abook3.hang.txt (11.9 KB)
    Scrivener_2016-02-23-161702_abook3.cpu_resource.diag.txt (14.5 KB)

Hi hallamann,

I’m not sure if you answered my post as I never mentioned any beachball and had several real crashes (I sent at least 2 of them directly through the dialog box opening when Scrivener launches).

I dare call them crashes because Scrivener quitted unexpectedly (no warning of any kind) which is not something other apps do (of course it might happen, but several times in some days…)

Scrivener has crashed on me about seven times tonight. it is normally my favorite piece of software. Today not so much. I am working against a publishing deadline. All I was doing was trying to compile a document into Word. It’s not even a terribly long or complex document at only 186 pages.

Process: Scrivener [45788]
Path: /Applications/Scrivener.app/Contents/MacOS/Scrivener
Identifier: com.literatureandlatte.scrivener2
Version: 2.8 (2.80.3)
Code Type: X86 (Native)
Parent Process: ??? [1]
Responsible: Scrivener [45788]
User ID: 501

Date/Time: 2016-09-28 03:09:43.314 -0700
OS Version: Mac OS X 10.12 (16A323)
Report Version: 12
Anonymous UUID: FE1F1FC9-BFC4-1623-9024-6FA888D77F93

Sleep/Wake UUID: 095EE93D-639F-40A1-A732-A0B1624527DF

Time Awake Since Boot: 200000 seconds
Time Since Wake: 55000 seconds

System Integrity Protection: enabled

Crashed Thread: 0 Dispatch queue: com.apple.main-thread

Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000000
Exception Note: EXC_CORPSE_NOTIFY

Termination Signal: Segmentation fault: 11
Termination Reason: Namespace SIGNAL, Code 0xb
Terminating Process: exc handler [0]

VM Regions Near 0:
–>
__TEXT 0000000000001000-0000000000370000 [ 3516K] r-x/rwx SM=COW /Applications/Scrivener.app/Contents/MacOS/Scrivener

Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 libobjc.A.dylib 0x9ed13dba objc::DenseMapBase<objc::DenseMap<DisguisedPtr<objc_object>, unsigned long, true, objc::DenseMapInfo<DisguisedPtr<objc_object> > >, DisguisedPtr<objc_object>, unsigned long, objc::DenseMapInfo<DisguisedPtr<objc_object> >, true>::moveFromOldBuckets(std::__1::pair<DisguisedPtr<objc_object>, unsigned long>, std::__1::pair<DisguisedPtr<objc_object>, unsigned long>) + 38
1 libobjc.A.dylib 0x9ed02569 objc::DenseMap<DisguisedPtr<objc_object>, unsigned long, true, objc::DenseMapInfo<DisguisedPtr<objc_object> > >::grow(unsigned int) + 131
2 libobjc.A.dylib 0x9ed03ea6 objc::DenseMapBase<objc::DenseMap<DisguisedPtr<objc_object>, unsigned long, true, objc::DenseMapInfo<DisguisedPtr<objc_object> > >, DisguisedPtr<objc_object>, unsigned long, objc::DenseMapInfo<DisguisedPtr<objc_object> >, true>::compact() + 46
3 libobjc.A.dylib 0x9ecff088 objc_object::sidetable_clearDeallocating() + 212
4 libobjc.A.dylib 0x9ecfede0 objc_destructInstance + 59
5 libobjc.A.dylib 0x9ed07920 _object_dispose(objc_object*) + 20
6 com.apple.AppKit 0x92658a29 -[NSRegion dealloc] + 65
7 libobjc.A.dylib 0x9ed02ae9 objc_object::sidetable_release(bool) + 291
8 libobjc.A.dylib 0x9ed00359 -[NSObject release] + 19
9 com.apple.AppKit 0x92658552 -[NSView _dirtyRect] + 688
10 com.apple.AppKit 0x92632fe6 -[NSTextView setNeedsDisplayInRect:avoidAdditionalLayout:] + 1134
11 com.apple.AppKit 0x926518ae -[NSTextView setNeedsDisplayInRect:] + 63
12 com.apple.AppKit 0x92556fef -[NSView setNeedsDisplay:] + 80
13 com.apple.AppKit 0x92582ba5 -[NSView(NSInternal) _updateLayerGeometryFromView] + 1321
14 com.apple.AppKit 0x9259b841 -[NSView setFrameSize:] + 1369
15 com.apple.AppKit 0x92634c4d -[NSTextView(NSPrivate) _setFrameSize:forceScroll:] + 1088
16 com.apple.AppKit 0x92634751 -[NSTextView setFrameSize:] + 173
17 com.apple.AppKit 0x92633e52 -[NSTextView setConstrainedFrameSize:] + 688
18 com.apple.UIFoundation 0x9d217338 -[NSLayoutManager(NSPrivate) _resizeTextViewForTextContainer:] + 1013
19 com.apple.UIFoundation 0x9d214275 _enableTextViewResizing + 236
20 com.apple.UIFoundation 0x9d215108 +[NSLayoutManager(NSPrivate) _doSomeBackgroundLayout] + 879
21 com.apple.UIFoundation 0x9d214b96 _NSPostBackgroundLayout + 496
22 com.apple.CoreFoundation 0x9458042e CFRUNLOOP_IS_CALLING_OUT_TO_AN_OBSERVER_CALLBACK_FUNCTION + 30
23 com.apple.CoreFoundation 0x94580387 __CFRunLoopDoObservers + 391
24 com.apple.CoreFoundation 0x945608d6 __CFRunLoopRun + 1398
25 com.apple.CoreFoundation 0x945600fa CFRunLoopRunSpecific + 506
26 com.apple.CoreFoundation 0x9455feeb CFRunLoopRunInMode + 123
27 com.apple.HIToolbox 0x93c681c2 RunCurrentEventLoopInMode + 268
28 com.apple.HIToolbox 0x93c67fae ReceiveNextEventCommon + 494
29 com.apple.HIToolbox 0x93c67da7 _BlockUntilNextEventMatchingListInModeWithFilter + 83
30 com.apple.AppKit 0x9257848f _DPSNextEvent + 1193
31 com.apple.AppKit 0x92c76ce9 -[NSApplication(NSEvent) _nextEventMatchingEventMask:untilDate:inMode:dequeue:] + 1423
32 com.apple.AppKit 0x92c76752 -[NSApplication(NSEvent) nextEventMatchingMask:untilDate:inMode:dequeue:] + 132
33 com.apple.AppKit 0x9256d17a -[NSApplication run] + 943
34 com.apple.AppKit 0x9253a299 NSApplicationMain + 1368
35 com.literatureandlatte.scrivener2 0x000024b5 0x1000 + 5301

Thread 1:: com.apple.NSEventThread
0 libsystem_kernel.dylib 0x9f68191e mach_msg_trap + 10
1 libsystem_kernel.dylib 0x9f680e93 mach_msg + 51
2 com.apple.CoreFoundation 0x94561556 __CFRunLoopServiceMachPort + 214
3 com.apple.CoreFoundation 0x94560988 __CFRunLoopRun + 1576
4 com.apple.CoreFoundation 0x945600fa CFRunLoopRunSpecific + 506
5 com.apple.CoreFoundation 0x9455feeb CFRunLoopRunInMode + 123
6 com.apple.AppKit 0x926b85b7 _NSEventThread + 235
7 libsystem_pthread.dylib 0x9f76a11b _pthread_body + 184
8 libsystem_pthread.dylib 0x9f76a063 _pthread_start + 243
9 libsystem_pthread.dylib 0x9f76993e thread_start + 34

Thread 2:
0 libsystem_kernel.dylib 0x9f689312 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x9f76af84 _pthread_cond_wait + 647
2 libsystem_pthread.dylib 0x9f76cab4 pthread_cond_wait$UNIX2003 + 51
3 libc++.1.dylib 0x9e4008c8 std::__1::condition_variable::wait(std::__1::unique_lockstd::__1::mutex&) + 62
4 com.apple.JavaScriptCore 0x96b5e440 void std::__1::condition_variable_any::wait<std::__1::unique_lockbmalloc::Mutex >(std::__1::unique_lockbmalloc::Mutex&) + 112
5 com.apple.JavaScriptCore 0x96b5e3bc bmalloc::AsyncTask<bmalloc::Heap, void (bmalloc::Heap::)()>::threadRunLoop() + 140
6 com.apple.JavaScriptCore 0x96b5e281 bmalloc::AsyncTask<bmalloc::Heap, void (bmalloc::Heap::
)()>::threadEntryPoint(bmalloc::AsyncTask<bmalloc::Heap, void (bmalloc::Heap::)()>) + 17
7 com.apple.JavaScriptCore 0x96b5e54f void* std::__1::__thread_proxy<std::__1::tuple<void ()(bmalloc::AsyncTask<bmalloc::Heap, void (bmalloc::Heap::)()>), bmalloc::AsyncTask<bmalloc::Heap, void (bmalloc::Heap::)()>> >(void) + 95
8 libsystem_pthread.dylib 0x9f76a11b _pthread_body + 184
9 libsystem_pthread.dylib 0x9f76a063 _pthread_start + 243
10 libsystem_pthread.dylib 0x9f76993e thread_start + 34

Thread 3:
0 libsystem_kernel.dylib 0x9f689cbe __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x9f769c89 _pthread_wqthread + 841
2 libsystem_pthread.dylib 0x9f76991a start_wqthread + 34

Thread 4:: JIT Worklist Worker Thread
0 libsystem_kernel.dylib 0x9f689312 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x9f76af84 _pthread_cond_wait + 647
2 libsystem_pthread.dylib 0x9f76cab4 pthread_cond_wait$UNIX2003 + 51
3 libc++.1.dylib 0x9e4008c8 std::__1::condition_variable::wait(std::__1::unique_lockstd::__1::mutex&) + 62
4 com.apple.JavaScriptCore 0x96b48ab9 WTF::ParkingLot::parkConditionallyImpl(void const*, WTF::ScopedLambda<bool ()> const&, WTF::ScopedLambda<void ()> const&, std::__1::chrono::time_point<std::__1::chrono::steady_clock, std::__1::chrono::duration<long long, std::__1::ratio<1ll, 1000000000ll> > >) + 2281
5 com.apple.JavaScriptCore 0x96974054 JSC::JITWorklist::runThread() + 260
6 com.apple.JavaScriptCore 0x96974544 std::__1::__function::__func<JSC::JITWorklist::JITWorklist()::$_0, std::__1::allocatorJSC::JITWorklist::JITWorklist()::$_0, void ()>::operator()() + 20
7 com.apple.JavaScriptCore 0x9643f51d WTF::threadEntryPoint(void*) + 173
8 com.apple.JavaScriptCore 0x9643f450 WTF::wtfThreadEntryPoint(void*) + 16
9 libsystem_pthread.dylib 0x9f76a11b _pthread_body + 184
10 libsystem_pthread.dylib 0x9f76a063 _pthread_start + 243
11 libsystem_pthread.dylib 0x9f76993e thread_start + 34

Thread 5:: WTF Parallel Helper Thread
0 libsystem_kernel.dylib 0x9f689312 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x9f76af84 _pthread_cond_wait + 647
2 libsystem_pthread.dylib 0x9f76cab4 pthread_cond_wait$UNIX2003 + 51
3 libc++.1.dylib 0x9e4008c8 std::__1::condition_variable::wait(std::__1::unique_lockstd::__1::mutex&) + 62
4 com.apple.JavaScriptCore 0x96b48ab9 WTF::ParkingLot::parkConditionallyImpl(void const*, WTF::ScopedLambda<bool ()> const&, WTF::ScopedLambda<void ()> const&, std::__1::chrono::time_point<std::__1::chrono::steady_clock, std::__1::chrono::duration<long long, std::__1::ratio<1ll, 1000000000ll> > >) + 2281
5 com.apple.JavaScriptCore 0x96b47f83 WTF::ParallelHelperPool::waitForClientWithTask(WTF::LockerWTF::LockBase const&) + 435
6 com.apple.JavaScriptCore 0x96b47ce5 WTF::ParallelHelperPool::helperThreadBody() + 69
7 com.apple.JavaScriptCore 0x96b481c4 std::__1::__function::__func<WTF::ParallelHelperPool::didMakeWorkAvailable(WTF::LockerWTF::LockBase const&)::$_0, std::__1::allocator<WTF::ParallelHelperPool::didMakeWorkAvailable(WTF::LockerWTF::LockBase const&)::$_0>, void ()>::operator()() + 20
8 com.apple.JavaScriptCore 0x9643f51d WTF::threadEntryPoint(void*) + 173
9 com.apple.JavaScriptCore 0x9643f450 WTF::wtfThreadEntryPoint(void*) + 16
10 libsystem_pthread.dylib 0x9f76a11b _pthread_body + 184
11 libsystem_pthread.dylib 0x9f76a063 _pthread_start + 243
12 libsystem_pthread.dylib 0x9f76993e thread_start + 34

Thread 6:: WTF Parallel Helper Thread
0 libsystem_kernel.dylib 0x9f689312 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x9f76af84 _pthread_cond_wait + 647
2 libsystem_pthread.dylib 0x9f76cab4 pthread_cond_wait$UNIX2003 + 51
3 libc++.1.dylib 0x9e4008c8 std::__1::condition_variable::wait(std::__1::unique_lockstd::__1::mutex&) + 62
4 com.apple.JavaScriptCore 0x96b48ab9 WTF::ParkingLot::parkConditionallyImpl(void const*, WTF::ScopedLambda<bool ()> const&, WTF::ScopedLambda<void ()> const&, std::__1::chrono::time_point<std::__1::chrono::steady_clock, std::__1::chrono::duration<long long, std::__1::ratio<1ll, 1000000000ll> > >) + 2281
5 com.apple.JavaScriptCore 0x96b47f83 WTF::ParallelHelperPool::waitForClientWithTask(WTF::LockerWTF::LockBase const&) + 435
6 com.apple.JavaScriptCore 0x96b47ce5 WTF::ParallelHelperPool::helperThreadBody() + 69
7 com.apple.JavaScriptCore 0x96b481c4 std::__1::__function::__func<WTF::ParallelHelperPool::didMakeWorkAvailable(WTF::LockerWTF::LockBase const&)::$_0, std::__1::allocator<WTF::ParallelHelperPool::didMakeWorkAvailable(WTF::LockerWTF::LockBase const&)::$_0>, void ()>::operator()() + 20
8 com.apple.JavaScriptCore 0x9643f51d WTF::threadEntryPoint(void*) + 173
9 com.apple.JavaScriptCore 0x9643f450 WTF::wtfThreadEntryPoint(void*) + 16
10 libsystem_pthread.dylib 0x9f76a11b _pthread_body + 184
11 libsystem_pthread.dylib 0x9f76a063 _pthread_start + 243
12 libsystem_pthread.dylib 0x9f76993e thread_start + 34

Thread 7:: WTF Parallel Helper Thread
0 libsystem_kernel.dylib 0x9f689312 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x9f76af84 _pthread_cond_wait + 647
2 libsystem_pthread.dylib 0x9f76cab4 pthread_cond_wait$UNIX2003 + 51
3 libc++.1.dylib 0x9e4008c8 std::__1::condition_variable::wait(std::__1::unique_lockstd::__1::mutex&) + 62
4 com.apple.JavaScriptCore 0x96b48ab9 WTF::ParkingLot::parkConditionallyImpl(void const*, WTF::ScopedLambda<bool ()> const&, WTF::ScopedLambda<void ()> const&, std::__1::chrono::time_point<std::__1::chrono::steady_clock, std::__1::chrono::duration<long long, std::__1::ratio<1ll, 1000000000ll> > >) + 2281
5 com.apple.JavaScriptCore 0x96b47f83 WTF::ParallelHelperPool::waitForClientWithTask(WTF::LockerWTF::LockBase const&) + 435
6 com.apple.JavaScriptCore 0x96b47ce5 WTF::ParallelHelperPool::helperThreadBody() + 69
7 com.apple.JavaScriptCore 0x96b481c4 std::__1::__function::__func<WTF::ParallelHelperPool::didMakeWorkAvailable(WTF::LockerWTF::LockBase const&)::$_0, std::__1::allocator<WTF::ParallelHelperPool::didMakeWorkAvailable(WTF::LockerWTF::LockBase const&)::$_0>, void ()>::operator()() + 20
8 com.apple.JavaScriptCore 0x9643f51d WTF::threadEntryPoint(void*) + 173
9 com.apple.JavaScriptCore 0x9643f450 WTF::wtfThreadEntryPoint(void*) + 16
10 libsystem_pthread.dylib 0x9f76a11b _pthread_body + 184
11 libsystem_pthread.dylib 0x9f76a063 _pthread_start + 243
12 libsystem_pthread.dylib 0x9f76993e thread_start + 34

Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x00008000 ebx: 0x19740000 ecx: 0x00000000 edx: 0xa504a4c4
edi: 0x19700000 esi: 0x00001000 ebp: 0xbfffdba8 esp: 0xbfffdb90
ss: 0x00000023 efl: 0x00010206 eip: 0x9ed13dba cs: 0x0000001b
ds: 0x00000023 es: 0x00000023 fs: 0x00000000 gs: 0x0000000f
cr2: 0x00000000

Logical CPU: 1
Error Code: 0x00000006
Trap Number: 14

Binary Images:
0x1000 - 0x36fff7 +com.literatureandlatte.scrivener2 (2.8 - 2.80.3) <073EC7B5-0C23-3A9C-ACD1-34F7375A73ED> /Applications/Scrivener.app/Contents/MacOS/Scrivener
0x3d6000 - 0x3f3ffb +org.andymatuschak.Sparkle (1.6 git - 409b35c) <1AA4B926-6F4A-32D5-BD50-E6913F340B30> /Applications/Scrivener.app/Contents/Frameworks/Sparkle.framework/Versions/A/Sparkle
0x407000 - 0x427fff com.apple.contacts.ContactsPersistence (1.0 - 2250) <95BF9FAC-25EA-3555-A4C4-464465A2D6AD> /System/Library/PrivateFrameworks/ContactsPersistence.framework/Versions/A/ContactsPersistence
0x44b000 - 0x455fff com.apple.DirectoryService.Framework (10.12 - 194) /System/Library/Frameworks/DirectoryService.framework/Versions/A/DirectoryService
0x45e000 - 0x465fff com.apple.phonenumbers (1.1.1 - 105) /System/Library/PrivateFrameworks/PhoneNumbers.framework/Versions/A/PhoneNumbers
0x46d000 - 0x47eff7 libsasl2.2.dylib (209) /usr/lib/libsasl2.2.dylib
0x489000 - 0x4c2ba7 dyld (421.1) /usr/lib/dyld
0x501000 - 0x665ffb +com.literatureandlatte.ScrAppKit (1.0) <3B103D29-BA03-3FE2-8DA2-F02DE170CCAC> /Applications/Scrivener.app/Contents/Frameworks/ScrAppKit.framework/Versions/A/ScrAppKit
0x6e3000 - 0x93fff3 com.apple.AddressBook.framework (10.0 - 1756) <2D41F434-7F40-3DC5-BF8D-33816FCA9950> /System/Library/Frameworks/AddressBook.framework/Versions/A/AddressBook
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0x9ecfa000 - 0x9f0bdc93 libobjc.A.dylib (706) <36E48972-15DA-37A0-939B-159296C7CD58> /usr/lib/libobjc.A.dylib
0x9f0be000 - 0x9f0c1fff libpam.2.dylib (21) /usr/lib/libpam.2.dylib
0x9f0c2000 - 0x9f0f0ff7 libpcap.A.dylib (67) <37BAAB9C-8C32-3DD7-85D2-5E4DEA10B2DA> /usr/lib/libpcap.A.dylib
0x9f0f1000 - 0x9f10dffb libresolv.9.dylib (64) /usr/lib/libresolv.9.dylib
0x9f10e000 - 0x9f145fff libsandbox.1.dylib (592.1.3) /usr/lib/libsandbox.1.dylib
0x9f146000 - 0x9f288ff7 libsqlite3.dylib (252) <851CC492-184C-35BC-BC06-FD2A3B3AFC70> /usr/lib/libsqlite3.dylib
0x9f2e5000 - 0x9f335fff libstdc++.6.dylib (104.1) /usr/lib/libstdc++.6.dylib
0x9f367000 - 0x9f375ff7 libxar.1.dylib (354) /usr/lib/libxar.1.dylib
0x9f376000 - 0x9f45aff7 libxml2.2.dylib (30.11) <0E7EC5F2-B06D-3D04-9C88-4C90142C21B7> /usr/lib/libxml2.2.dylib
0x9f45b000 - 0x9f483ff3 libxslt.1.dylib (15.8) <8B3591C4-5082-3DF4-85F4-A4C567871334> /usr/lib/libxslt.1.dylib
0x9f484000 - 0x9f492ff7 libz.1.dylib (67) <6545D126-B808-3930-9225-547325D7158E> /usr/lib/libz.1.dylib
0x9f4a1000 - 0x9f4a5fff libcache.dylib (79) <273514C9-84F4-3EA1-B7E9-10FD5ACBE6DA> /usr/lib/system/libcache.dylib
0x9f4a6000 - 0x9f4b0ff3 libcommonCrypto.dylib (60092.1.2) /usr/lib/system/libcommonCrypto.dylib
0x9f4b1000 - 0x9f4b6ff3 libcompiler_rt.dylib (62) <4E3D63AE-7E55-3A11-8E9F-C3D6EAAF3FF6> /usr/lib/system/libcompiler_rt.dylib
0x9f4b7000 - 0x9f4bfff7 libcopyfile.dylib (138) <9D7C6151-FFF2-38CF-B6C2-C884833D0293> /usr/lib/system/libcopyfile.dylib
0x9f4c0000 - 0x9f525ffb libcorecrypto.dylib (442.1.3) <21BC60AF-6A0A-3D93-A991-0A4A155CFCC4> /usr/lib/system/libcorecrypto.dylib
0x9f526000 - 0x9f554ff3 libdispatch.dylib (703.1.4) <00295AC7-1717-3AD9-A92C-038A2FFF522D> /usr/lib/system/libdispatch.dylib
0x9f555000 - 0x9f55aff7 libdyld.dylib (421.1) /usr/lib/system/libdyld.dylib
0x9f55b000 - 0x9f55bfff libkeymgr.dylib (28) <9A7B3C22-0970-3A06-895D-C134CC211912> /usr/lib/system/libkeymgr.dylib
0x9f55c000 - 0x9f568ff7 libkxld.dylib (3789.1.32) <99894E4F-F586-3279-9F4B-960B75CD15EB> /usr/lib/system/libkxld.dylib
0x9f569000 - 0x9f569fff liblaunch.dylib (972.1.5) <4C6B7285-514D-3B04-8A4A-DCD384A294D2> /usr/lib/system/liblaunch.dylib
0x9f56a000 - 0x9f570ff7 libmacho.dylib (894) <5037228C-2287-39A5-901B-B814165BF8C7> /usr/lib/system/libmacho.dylib
0x9f571000 - 0x9f573fff libquarantine.dylib (85) /usr/lib/system/libquarantine.dylib
0x9f574000 - 0x9f575fff libremovefile.dylib (45) <1EA2C22E-9758-38EA-B4D3-C6965A550A8B> /usr/lib/system/libremovefile.dylib
0x9f576000 - 0x9f58dff7 libsystem_asl.dylib (349.1.1) <44C54853-3B9D-3981-9142-5FDF50704026> /usr/lib/system/libsystem_asl.dylib
0x9f58e000 - 0x9f58efff libsystem_blocks.dylib (67) /usr/lib/system/libsystem_blocks.dylib
0x9f58f000 - 0x9f61dff3 libsystem_c.dylib (1158.1.2) <955170B3-2C2B-3F44-BE8A-11FCBEABC1CF> /usr/lib/system/libsystem_c.dylib
0x9f61e000 - 0x9f621fff libsystem_configuration.dylib (888.1.2) <7191CFF2-0252-3B47-820A-768E79FFD9E3> /usr/lib/system/libsystem_configuration.dylib
0x9f622000 - 0x9f625fff libsystem_coreservices.dylib (41.1) /usr/lib/system/libsystem_coreservices.dylib
0x9f626000 - 0x9f63effb libsystem_coretls.dylib (121.1.1) <9E33DD82-31E6-3BE5-8138-86C707F94E4E> /usr/lib/system/libsystem_coretls.dylib
0x9f63f000 - 0x9f645ffb libsystem_dnssd.dylib (765.1.2) <0459C5C8-6547-3C54-841E-3C370F105761> /usr/lib/system/libsystem_dnssd.dylib
0x9f646000 - 0x9f66dfff libsystem_info.dylib (503) <8011723E-DFE9-3F09-A3D0-F91D9E863161> /usr/lib/system/libsystem_info.dylib
0x9f66e000 - 0x9f68fff3 libsystem_kernel.dylib (3789.1.32) <5CD8A31D-53FC-377D-8C0B-9998D8655117> /usr/lib/system/libsystem_kernel.dylib
0x9f690000 - 0x9f6dcffb libsystem_m.dylib (3121.4) <016AE549-B137-3A5E-B90E-C9879360F572> /usr/lib/system/libsystem_m.dylib
0x9f6dd000 - 0x9f6f7ffb libsystem_malloc.dylib (116) <3309510C-5F80-385F-A298-D1F025F84C58> /usr/lib/system/libsystem_malloc.dylib
0x9f6f8000 - 0x9f74bff3 libsystem_network.dylib (856.1.8) <03DB04E6-6EA7-37AE-A384-FE207D91065B> /usr/lib/system/libsystem_network.dylib
0x9f74c000 - 0x9f755fff libsystem_networkextension.dylib (563.1.11) <04FAE958-8C22-3FAC-BFA2-D7FF3AE4C1EB> /usr/lib/system/libsystem_networkextension.dylib
0x9f756000 - 0x9f75eff3 libsystem_notify.dylib (165) /usr/lib/system/libsystem_notify.dylib
0x9f75f000 - 0x9f765ffb libsystem_platform.dylib (126.1.2) <3180EFEB-5420-309B-9112-2B22D6266926> /usr/lib/system/libsystem_platform.dylib
0x9f766000 - 0x9f76ffff libsystem_pthread.dylib (218.1.3) <999CFF8D-10B7-3E77-A665-E79E6F6B1600> /usr/lib/system/libsystem_pthread.dylib
0x9f770000 - 0x9f773ff3 libsystem_sandbox.dylib (592.1.3) <65C7772F-83F6-34BA-B153-D92C6097F5B8> /usr/lib/system/libsystem_sandbox.dylib
0x9f774000 - 0x9f775fff libsystem_secinit.dylib (24) <51B19A10-92C5-3CEF-9284-B25DF4E524EF> /usr/lib/system/libsystem_secinit.dylib
0x9f776000 - 0x9f77dff7 libsystem_symptoms.dylib (532.1.1) <9EDA74A7-9651-3EB0-8E78-EF5046A91A7E> /usr/lib/system/libsystem_symptoms.dylib
0x9f77e000 - 0x9f79efff libsystem_trace.dylib (518.1.16) /usr/lib/system/libsystem_trace.dylib
0x9f79f000 - 0x9f7a5ffb libunwind.dylib (35.3) /usr/lib/system/libunwind.dylib
0x9f7a6000 - 0x9f7ccfff libxpc.dylib (972.1.5) <28A5B595-3231-36CE-A10D-0A62C7576250> /usr/lib/system/libxpc.dylib
0xc0000000 - 0xc000aff7 +com.growl.growlframework (1.2.1 - 1.2.1) <6DDF5398-7B11-2132-4818-5F96B6E061D5> /Applications/Scrivener.app/Contents/Frameworks/Growl.framework/Versions/A/Growl

External Modification Summary:
Calls made by other processes targeting this process:
task_for_pid: 14
thread_create: 0
thread_set_state: 0
Calls made by this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by all processes on this machine:
task_for_pid: 11766034
thread_create: 0
thread_set_state: 0

VM Region Summary:
ReadOnly portion of Libraries: Total=262.1M resident=0K(0%) swapped_out_or_unallocated=262.1M(100%)
Writable regions: Total=3.2G written=0K(0%) resident=0K(0%) swapped_out=0K(0%) unallocated=3.2G(100%)

                            VIRTUAL   REGION 

REGION TYPE SIZE COUNT (non-coalesced)
=========== ======= =======
Accelerate framework 384K 4
Activity Tracing 256K 2
CG backing stores 6932K 9
CG image 1596K 101
CoreAnimation 12.0M 100
CoreData 4K 2
CoreImage 160K 2
CoreUI image data 2324K 27
CoreUI image file 480K 7
Foundation 28K 3
Image IO 1076K 71
Kernel Alloc Once 8K 2
MALLOC 3.1G 179
MALLOC guard page 48K 10
Memory Tag 242 12K 2
Memory Tag 249 156K 3
OpenCL 16K 3
OpenGL GLSL 128K 3
SQLite page cache 896K 10
Stack 11.5M 9
Stack Guard 56.0M 9
VM_ALLOCATE 744K 115
WebKit Malloc 14.1M 28
__DATA 13.0M 270
__GLSLBUILTINS 2588K 2
__IMAGE 528K 2
__IMPORT 8K 3
__LINKEDIT 54.3M 28
__OBJC 5192K 116
__TEXT 207.7M 278
__UNICODE 556K 2
mapped file 275.2M 166
shared memory 16.4M 12
=========== ======= =======
TOTAL 3.8G 1547

Model: Macmini7,1, BootROM MM71.0220.B07, 2 processors, Intel Core i5, 2.6 GHz, 16 GB, SMC 2.24f32
Graphics: Intel Iris, Intel Iris, Built-In
Memory Module: BANK 0/DIMM0, 8 GB, DDR3, 1600 MHz, 0x02FE, 0x4544464232333241314D412D47442D460000
Memory Module: BANK 1/DIMM0, 8 GB, DDR3, 1600 MHz, 0x02FE, 0x4544464232333241314D412D47442D460000
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x13B), Broadcom BCM43xx 1.0 (7.21.171.10.1a16)
Bluetooth: Version 5.0.0f18, 3 services, 27 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en1
Serial ATA Device: APPLE HDD HTS541010A9E662, 1 TB
USB Device: USB 3.0 Bus
USB Device: USB 2.0 Hub
USB Device: Imation
USB Device: Expansion
USB Device: IR Receiver
USB Device: BRCM20702 Hub
USB Device: Bluetooth USB Host Controller
USB Device: Yeti Stereo Microphone
USB Device: HD Pro Webcam C920
Thunderbolt Bus: Mac mini, Apple Inc., 26.1

Crash after creating comment when Inspector is locked on other editor

Initial state: Editor split vertically; inspector locked on the “alt” view

  1. Modified tool bar (adds and deletes)
  2. Started named snapshot, but cancelled
  3. In primary editor, highlighted word and clicked on comment icon on tool bar (Word appeared to be commented on, but with the Inspector locked on the other editor I saw nothing there)
  4. Unlocked Inspector
  5. In primary editor, single clicked on the highlighted/commented word, and Scrivener crashed with what looks like a null pointer.

Process: Scrivener [13052]
Path: /Applications/Scrivener.app/Contents/MacOS/Scrivener
Identifier: com.literatureandlatte.scrivener2
Version: 2.8 (2.80.3)
Code Type: X86 (Native)
Parent Process: ??? [1]
Responsible: Scrivener [13052]
User ID: 502

Date/Time: 2016-12-04 12:10:03.187 -0500
OS Version: Mac OS X 10.12.1 (16B2555)
Report Version: 12
Anonymous UUID: E9F91EFD-CFE5-4256-D5F6-47A7B3B90485

Sleep/Wake UUID: 76EC249A-1B81-4975-898D-0D5D2265FAA4

Time Awake Since Boot: 2700000 seconds
Time Since Wake: 22000 seconds

System Integrity Protection: enabled

Crashed Thread: 0 Dispatch queue: com.apple.main-thread

Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000000
Exception Note: EXC_CORPSE_NOTIFY

Termination Signal: Segmentation fault: 11
Termination Reason: Namespace SIGNAL, Code 0xb
Terminating Process: exc handler [0]

VM Regions Near 0:
–>
__TEXT 0000000000001000-0000000000370000 [ 3516K] r-x/rwx SM=COW /Applications/Scrivener.app/Contents/MacOS/Scrivener

Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 com.literatureandlatte.ScrAppKit 0x0057e593 -[KBTextCommentsView selectCommentIndexes:byExtendingSelection:] + 466
1 com.literatureandlatte.ScrAppKit 0x0057ca1d -[KBTextCommentsView goToComment:] + 147
2 com.literatureandlatte.ScrAppKit 0x0057ca72 -[KBTextCommentsView goToComment:expandingIfNecessary:] + 43
3 com.literatureandlatte.scrivener2 0x000a4863 0x1000 + 669795
4 com.literatureandlatte.scrivener2 0x00094047 0x1000 + 602183
5 com.apple.AppKit 0x92ce1db1 -[NSTextView clickedOnLink:atIndex:] + 104
6 com.apple.AppKit 0x929133da -[NSTextView mouseDown:] + 4051
7 com.literatureandlatte.ScrAppKit 0x00547154 -[KBBaseTextView mouseDown:] + 591
8 com.literatureandlatte.scrivener2 0x0018db38 0x1000 + 1624888
9 com.apple.AppKit 0x92dd983f -[NSWindow(NSEventRouting) _handleMouseDownEvent:isDelayedEvent:] + 5864
10 com.apple.AppKit 0x92dd72fb -[NSWindow(NSEventRouting) _reallySendEvent:isDelayedEvent:] + 5876
2016-12-04-Scrivener SIGSEGV on comment.txt (62 KB)

Hello, I think my crash pertains to the 2. memory crash.

I had one manuscript open, then opened another from a previous version and it upgraded the document. I closed the upgraded file with the CMD + W shortcut, then the whole application closed. Please see the code below.

I’m using Scrivener 3.01, Mac 10.13.3 Beta (17D25b)

I’ll email you the report. Thanks!

Please note that this thread is seven years and several versions of Scrivener old. Please send an email to our support address if you are experiencing a crash with the current version of Scrivener.

Also, please try to confirm that the crash also occurs with the current release version of Mac OS.

Katherine

Created a new note
Added a new text
Start a bullet list
Hit return
Hit return (so now 2 empty bullets)
Backspace

Mick

Exception Name: NSRangeException

Exception Reason: NSMutableRLEArray objectAtIndex:effectiveRange:: Out of bounds

0 CoreFoundation 0x00007fff2a81100b __exceptionPreprocess + 171
1 libobjc.A.dylib 0x00007fff513edc76 objc_exception_throw + 48
2 CoreFoundation 0x00007fff2a8a2c9d +[NSException raise:format:] + 205
3 Foundation 0x00007fff2c88e6ef -[NSRLEArray objectAtIndex:effectiveRange:] + 140
4 Foundation 0x00007fff2c8b2ba2 -[NSAttributedString attribute:atIndex:effectiveRange:] + 33
5 AppKit 0x00007fff28599406 -[NSTextView(NSKeyBindingCommands) _unnestListAtIndex:markerRange:] + 186
6 AppKit 0x00007fff2859a112 -[NSTextView(NSKeyBindingCommands) insertBacktab:] + 624
7 AppKit 0x00007fff27f0a0ff -[NSTextView doCommandBySelector:] + 200
8 AppKit 0x00007fff27f0a013 -[NSTextInputContext(NSInputContext_WithCompletion) doCommandBySelector:completionHandler:] + 118
9 AppKit 0x00007fff27eeb55a -[NSKeyBindingManager(NSKeyBindingManager_MultiClients) interpretEventAsCommand:forClient:] + 2898
10 AppKit 0x00007fff28784523 __84-[NSTextInputContext _handleEvent:options:allowingSyntheticEvent:completionHandler:]_block_invoke.1109 + 360
11 AppKit 0x00007fff28784352 __84-[NSTextInputContext _handleEvent:options:allowingSyntheticEvent:completionHandler:]_block_invoke_3 + 79
12 AppKit 0x00007fff27ef2d95 -[NSTextInputContext tryHandleEvent_HasMarkedText_withDispatchCondition:dispatchWork:continuation:] + 92
13 AppKit 0x00007fff287842d1 __84-[NSTextInputContext _handleEvent:options:allowingSyntheticEvent:completionHandler:]_block_invoke.1099 + 251
14 HIToolbox 0x00007fff29ad2b7e __TSMProcessRawKeyEventWithOptionsAndCompletionHandler_block_invoke_5 + 70
15 HIToolbox 0x00007fff29ad1a36 ___ZL23DispatchEventToHandlersP14EventTargetRecP14OpaqueEventRefP14HandlerCallRec_block_invoke + 110
16 AppKit 0x00007fff2877cd30 __55-[NSTextInputContext handleTSMEvent:completionHandler:]_block_invoke.320 + 580
17 AppKit 0x00007fff27eec8eb __55-[NSTextInputContext handleTSMEvent:completionHandler:]_block_invoke_2 + 79
18 AppKit 0x00007fff27eec86e -[NSTextInputContext tryHandleTSMEvent_HasMarkedText_withDispatchCondition:dispatchWork:continuation:] + 92
19 AppKit 0x00007fff27eec3d1 -[NSTextInputContext handleTSMEvent:completionHandler:] + 1722
20 AppKit 0x00007fff27eebca1 _NSTSMEventHandler + 311
21 HIToolbox 0x00007fff29a7b814 _ZL23DispatchEventToHandlersP14EventTargetRecP14OpaqueEventRefP14HandlerCallRec + 1541
22 HIToolbox 0x00007fff29a7ab5d _ZL30SendEventToEventTargetInternalP14OpaqueEventRefP20OpaqueEventTargetRefP14HandlerCallRec + 374
23 HIToolbox 0x00007fff29a7a9d3 SendEventToEventTargetWithOptions + 45
24 HIToolbox 0x00007fff29acec89 SendTSMEvent_WithCompletionHandler + 389
25 HIToolbox 0x00007fff29acf154 __SendUnicodeTextAEToUnicodeDoc_WithCompletionHandler_block_invoke + 403
26 HIToolbox 0x00007fff29acefb2 __SendFilterTextEvent_WithCompletionHandler_block_invoke + 219
27 HIToolbox 0x00007fff29acecd8 SendTSMEvent_WithCompletionHandler + 468
28 HIToolbox 0x00007fff29acead7 SendFilterTextEvent_WithCompletionHandler + 233
29 HIToolbox 0x00007fff29ace796 SendUnicodeTextAEToUnicodeDoc_WithCompletionHandler + 290
30 HIToolbox 0x00007fff29ace54a __utDeliverTSMEvent_WithCompletionHandler_block_invoke_2 + 289
31 HIToolbox 0x00007fff29ace3cb __utDeliverTSMEvent_WithCompletionHandler_block_invoke + 405
32 HIToolbox 0x00007fff29ace1b8 TSMKeyEvent_WithCompletionHandler + 636
33 HIToolbox 0x00007fff29acdefc __TSMProcessRawKeyEventWithOptionsAndCompletionHandler_block_invoke_4 + 262
34 HIToolbox 0x00007fff29acdd17 __TSMProcessRawKeyEventWithOptionsAndCompletionHandler_block_invoke_3 + 263
35 HIToolbox 0x00007fff29acda52 __TSMProcessRawKeyEventWithOptionsAndCompletionHandler_block_invoke_2 + 288
36 HIToolbox 0x00007fff29acd7a8 __TSMProcessRawKeyEventWithOptionsAndCompletionHandler_block_invoke + 280
37 HIToolbox 0x00007fff29accd9f TSMProcessRawKeyEventWithOptionsAndCompletionHandler + 3433
38 AppKit 0x00007fff2878414d __84-[NSTextInputContext _handleEvent:options:allowingSyntheticEvent:completionHandler:]_block_invoke.1090 + 115
39 AppKit 0x00007fff2878351b __204-[NSTextInputContext tryTSMProcessRawKeyEvent_orSubstitution:dispatchCondition:setupForDispatch:furtherCondition:doubleSpaceSubstitutionCondition:doubleSpaceSubstitutionWork:dispatchTSMWork:continuation:]_block_invoke.1016 + 120
40 AppKit 0x00007fff28783384 -[NSTextInputContext tryTSMProcessRawKeyEvent_orSubstitution:dispatchCondition:setupForDispatch:furtherCondition:doubleSpaceSubstitutionCondition:doubleSpaceSubstitutionWork:dispatchTSMWork:continuation:] + 255
41 AppKit 0x00007fff28783b91 -[NSTextInputContext _handleEvent:options:allowingSyntheticEvent:completionHandler:] + 1237
42 AppKit 0x00007fff28783211 -[NSTextInputContext _handleEvent:allowingSyntheticEvent:] + 114
43 AppKit 0x00007fff27eea74a -[NSView interpretKeyEvents:] + 209
44 AppKit 0x00007fff27eea56e -[NSTextView keyDown:] + 724
45 AppKit 0x00007fff286a2029 -[NSWindow(NSEventRouting) _reallySendEvent:isDelayedEvent:] + 5040
46 AppKit 0x00007fff286a085c -[NSWindow(NSEventRouting) sendEvent:] + 497
47 AppKit 0x00007fff28501fa3 -[NSApplication(NSEvent) sendEvent:] + 2751
48 Scrivener 0x000000010c67ef8f Scrivener + 475023
49 AppKit 0x00007fff27d62d9d -[NSApplication run] + 812
50 AppKit 0x00007fff27d31f1a NSApplicationMain + 804
51 libdyld.dylib 0x00007fff51fdd115 start + 1
52 ??? 0x0000000000000001 0x0 + 1

I’m afraid I can’t reproduce this. When I hit return after an empty bullet, the bullet disappears. It looks like an internal Apple code crash from what I can see, though. Is there anything else I can do to see this myself?

All the best,
Keith

Scrivener automatically opens 8 projects consecutively, not because I wanted it to do that but because I was not aware of holding the shift key down, and after opening the files not all are listed on the Project Tabs, Close one of the Project Tabs and the window with the project Tabs will not function, but projects are accessable using the Window Drop Down. Eventually nothing works.

Crash long

Hardware:

Hardware Overview:

  Model Name: MacBook Pro
  Model Identifier: MacBookPro14,3
  Processor Name: Intel Core i7
  Processor Speed: 3.1 GHz
  Number of Processors: 1
  Total Number of Cores: 4
  L2 Cache (per Core): 256 KB
  L3 Cache: 8 MB
  Memory: 16 GB
  Boot ROM Version: MBP143.0169.B00
  SMC Version (system): 2.45f0

Crash report sent by version: 966 (966)

Main screen backing scale: 1.000000Process: Scrivener [518]
Path: /Applications/Scrivener.app/Contents/MacOS/Scrivener
Identifier: com.literatureandlatte.scrivener3
Version: 3.0.1 (966)
Code Type: X86-64 (Native)
Parent Process: ??? [1]
Responsible: Scrivener [518]
User ID: 501

Date/Time: 2018-02-28 13:07:55.279 -0500
OS Version: Mac OS X 10.13.3 (17D102)
Report Version: 12
Bridge OS Version: 3.0 (14Y661)
Anonymous UUID: D296AE0D-5F83-2C23-38B6-52055CE25E05

Sleep/Wake UUID: DC79DAAC-20C1-494B-A217-8330CEDC6E44

Time Awake Since Boot: 230000 seconds
Time Since Wake: 10000 seconds

System Integrity Protection: enabled

Crashed Thread: 0 Dispatch queue: com.apple.main-thread

Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Exception Note: EXC_CORPSE_NOTIFY

Application Specific Information:
*** Terminating app due to uncaught exception ‘NSInternalInconsistencyException’, reason: ‘expected no items’
terminating with uncaught exception of type NSException
abort() called

Application Specific Backtrace 1:
0 CoreFoundation 0x00007fff2c6a0fcb __exceptionPreprocess + 171
1 libobjc.A.dylib 0x00007fff5333ec76 objc_exception_throw + 48
2 CoreFoundation 0x00007fff2c6a6d62 +[NSException raise:format:arguments:] + 98
3 Foundation 0x00007fff2e7a5300 -[NSAssertionHandler handleFailureInMethod:object:file:lineNumber:description:] + 193
4 AppKit 0x00007fff2a45c2b5 -[NSWindowStackController _selectedWindow] + 316
5 AppKit 0x00007fff29fea5cd -[NSWindow(NSWindowTabbing) _currentlySelectedTabbedWindow] + 58
6 AppKit 0x00007fff29db0b92 -[NSApplication _bestKeyWindowCandidateOnScreen:] + 279
7 AppKit 0x00007fff2a016eac -[NSApplication _activeDisplayChanged:] + 255
8 CoreFoundation 0x00007fff2c630bbc CFNOTIFICATIONCENTER_IS_CALLING_OUT_TO_AN_OBSERVER + 12
9 CoreFoundation 0x00007fff2c630aaa _CFXRegistrationPost + 442
10 CoreFoundation 0x00007fff2c6307f2 ___CFXNotificationPost_block_invoke + 50
11 CoreFoundation 0x00007fff2c5ee670 -[_CFXNotificationRegistrar find:object:observer:enumerator:] + 1664
12 CoreFoundation 0x00007fff2c5ed7a3 _CFXNotificationPost + 595
13 Foundation 0x00007fff2e6d2467 -[NSNotificationCenter postNotificationName:object:userInfo:] + 66
14 AppKit 0x00007fff2a5fe588 activeDisplayNotificationHandler + 116
15 SkyLight 0x00007fff4def1163 ZN12_GLOBAL__N_123notify_datagram_handlerEj15CGSDatagramTypePvmS1 + 630
16 SkyLight 0x00007fff4def4f10 _ZN21CGSDatagramReadStream33dispatch_next_main_queue_datagramEv + 270
17 SkyLight 0x00007fff4e137240 ___ZN21CGSDatagramReadStream35dispatch_main_queue_datagrams_asyncEP16dispatch_queue_sPS__block_invoke + 55
18 libdispatch.dylib 0x00007fff53efc591 _dispatch_call_block_and_release + 12
19 libdispatch.dylib 0x00007fff53ef4d50 _dispatch_client_callout + 8
20 libdispatch.dylib 0x00007fff53f0032d _dispatch_main_queue_callback_4CF + 1148
21 CoreFoundation 0x00007fff2c659929 CFRUNLOOP_IS_SERVICING_THE_MAIN_DISPATCH_QUEUE + 9
22 CoreFoundation 0x00007fff2c61bbea __CFRunLoopRun + 2586
23 CoreFoundation 0x00007fff2c61af43 CFRunLoopRunSpecific + 483
24 HIToolbox 0x00007fff2b932e26 RunCurrentEventLoopInMode + 286
25 HIToolbox 0x00007fff2b932b96 ReceiveNextEventCommon + 613
26 HIToolbox 0x00007fff2b932914 _BlockUntilNextEventMatchingListInModeWithFilter + 64
27 AppKit 0x00007fff29bfdf5f _DPSNextEvent + 2085
28 AppKit 0x00007fff2a393b4c -[NSApplication(NSEvent) _nextEventMatchingEventMask:untilDate:inMode:dequeue:] + 3044
29 AppKit 0x00007fff29bf2d6d -[NSApplication run] + 764
30 AppKit 0x00007fff29bc1f1a NSApplicationMain + 804
31 libdyld.dylib 0x00007fff53f2e115 start + 1

Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 libsystem_kernel.dylib 0x00007fff5407de3e __pthread_kill + 10
1 libsystem_pthread.dylib 0x00007fff541bc150 pthread_kill + 333
2 libsystem_c.dylib 0x00007fff53fda312 abort + 127
3 libc++abi.dylib 0x00007fff51fb5f8f abort_message + 245
4 libc++abi.dylib 0x00007fff51fb612b default_terminate_handler() + 265
5 libobjc.A.dylib 0x00007fff53340ea3 _objc_terminate() + 97
6 libc++abi.dylib 0x00007fff51fd17c9 std::__terminate(void (*)()) + 8
7 libc++abi.dylib 0x00007fff51fd1843 std::terminate() + 51
8 libdispatch.dylib 0x00007fff53ef4d64 _dispatch_client_callout + 28
9 libdispatch.dylib 0x00007fff53f0032d _dispatch_main_queue_callback_4CF + 1148
10 com.apple.CoreFoundation 0x00007fff2c659929 CFRUNLOOP_IS_SERVICING_THE_MAIN_DISPATCH_QUEUE + 9
11 com.apple.CoreFoundation 0x00007fff2c61bbea __CFRunLoopRun + 2586
12 com.apple.CoreFoundation 0x00007fff2c61af43 CFRunLoopRunSpecific + 483
13 com.apple.HIToolbox 0x00007fff2b932e26 RunCurrentEventLoopInMode + 286
14 com.apple.HIToolbox 0x00007fff2b932b96 ReceiveNextEventCommon + 613
15 com.apple.HIToolbox 0x00007fff2b932914 _BlockUntilNextEventMatchingListInModeWithFilter + 64
16 com.apple.AppKit 0x00007fff29bfdf5f _DPSNextEvent + 2085
17 com.apple.AppKit 0x00007fff2a393b4c -[NSApplication(NSEvent) _nextEventMatchingEventMask:untilDate:inMode:dequeue:] + 3044
18 com.apple.AppKit 0x00007fff29bf2d6d -[NSApplication run] + 764
19 com.apple.AppKit 0x00007fff29bc1f1a NSApplicationMain + 804
20 libdyld.dylib 0x00007fff53f2e115 start + 1

Thread 1:: com.apple.NSEventThread
0 libsystem_kernel.dylib 0x00007fff540747c2 mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff54073cdc mach_msg + 60
2 com.apple.CoreFoundation 0x00007fff2c61c575 __CFRunLoopServiceMachPort + 341
3 com.apple.CoreFoundation 0x00007fff2c61b8c7 __CFRunLoopRun + 1783
4 com.apple.CoreFoundation 0x00007fff2c61af43 CFRunLoopRunSpecific + 483
5 com.apple.AppKit 0x00007fff29d3b3c8 _NSEventThread + 184
6 libsystem_pthread.dylib 0x00007fff541b96c1 _pthread_body + 340
7 libsystem_pthread.dylib 0x00007fff541b956d _pthread_start + 377
8 libsystem_pthread.dylib 0x00007fff541b8c5d thread_start + 13

Thread 2:
0 libsystem_kernel.dylib 0x00007fff5407dcee __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff541ba662 _pthread_cond_wait + 732
2 libc++.1.dylib 0x00007fff51f63cb0 std::__1::condition_variable::wait(std::__1::unique_lockstd::__1::mutex&) + 18
3 com.apple.JavaScriptCore 0x00007fff30159b16 void std::__1::condition_variable_any::wait<std::__1::unique_lockbmalloc::Mutex >(std::__1::unique_lockbmalloc::Mutex&) + 86
4 com.apple.JavaScriptCore 0x00007fff30159a4b bmalloc::AsyncTask<bmalloc::Heap, void (bmalloc::Heap::)()>::threadRunLoop() + 139
5 com.apple.JavaScriptCore 0x00007fff30159d78 void
std::__1::__thread_proxy<std::__1::tuple<std::__1::unique_ptr<std::__1::__thread_struct, std::__1::default_deletestd::__1::__thread_struct >, void ()(bmalloc::AsyncTask<bmalloc::Heap, void (bmalloc::Heap::)()>), bmalloc::AsyncTask<bmalloc::Heap, void (bmalloc::Heap::)()>> >(void) + 40
6 libsystem_pthread.dylib 0x00007fff541b96c1 _pthread_body + 340
7 libsystem_pthread.dylib 0x00007fff541b956d _pthread_start + 377
8 libsystem_pthread.dylib 0x00007fff541b8c5d thread_start + 13

Thread 3:: com.apple.NSURLConnectionLoader
0 libsystem_kernel.dylib 0x00007fff540747c2 mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff54073cdc mach_msg + 60
2 com.apple.CoreFoundation 0x00007fff2c61c575 __CFRunLoopServiceMachPort + 341
3 com.apple.CoreFoundation 0x00007fff2c61b8c7 __CFRunLoopRun + 1783
4 com.apple.CoreFoundation 0x00007fff2c61af43 CFRunLoopRunSpecific + 483
5 com.apple.CFNetwork 0x00007fff2b793f84 -[__CoreSchedulingSetRunnable runForever] + 722
6 com.apple.Foundation 0x00007fff2e6faee8 NSThread__start + 1197
7 libsystem_pthread.dylib 0x00007fff541b96c1 _pthread_body + 340
8 libsystem_pthread.dylib 0x00007fff541b956d _pthread_start + 377
9 libsystem_pthread.dylib 0x00007fff541b8c5d thread_start + 13

Thread 4:: com.apple.coreanimation.render-server
0 libsystem_kernel.dylib 0x00007fff540747c2 mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff54073cdc mach_msg + 60
2 com.apple.QuartzCore 0x00007fff37739ce5 CA::Render::Server::server_thread(void*) + 481
3 com.apple.QuartzCore 0x00007fff37739af6 thread_fun + 25
4 libsystem_pthread.dylib 0x00007fff541b96c1 _pthread_body + 340
5 libsystem_pthread.dylib 0x00007fff541b956d _pthread_start + 377
6 libsystem_pthread.dylib 0x00007fff541b8c5d thread_start + 13

Thread 5:
0 libsystem_kernel.dylib 0x00007fff5407e562 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff541b926f _pthread_wqthread + 1552
2 libsystem_pthread.dylib 0x00007fff541b8c4d start_wqthread + 13

Thread 6:
0 libsystem_kernel.dylib 0x00007fff5407e562 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff541b926f _pthread_wqthread + 1552
2 libsystem_pthread.dylib 0x00007fff541b8c4d start_wqthread + 13

Thread 7:
0 libsystem_kernel.dylib 0x00007fff5407e562 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff541b906a _pthread_wqthread + 1035
2 libsystem_pthread.dylib 0x00007fff541b8c4d start_wqthread + 13

Thread 8:
0 libsystem_kernel.dylib 0x00007fff5407e562 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff541b926f _pthread_wqthread + 1552
2 libsystem_pthread.dylib 0x00007fff541b8c4d start_wqthread + 13

Thread 9:
0 libsystem_kernel.dylib 0x00007fff5407e562 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff541b926f _pthread_wqthread + 1552
2 libsystem_pthread.dylib 0x00007fff541b8c4d start_wqthread + 13

Thread 10:
0 libsystem_kernel.dylib 0x00007fff5407e562 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff541b926f _pthread_wqthread + 1552
2 libsystem_pthread.dylib 0x00007fff541b8c4d start_wqthread + 13

Thread 11:
0 libsystem_kernel.dylib 0x00007fff5407e562 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff541b926f _pthread_wqthread + 1552
2 libsystem_pthread.dylib 0x00007fff541b8c4d start_wqthread + 13

Thread 12:
0 libsystem_kernel.dylib 0x00007fff5407e562 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff541b906a _pthread_wqthread + 1035
2 libsystem_pthread.dylib 0x00007fff541b8c4d start_wqthread + 13

Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000000 rbx: 0x00007fff8cf87340 rcx: 0x00007ffee131ce88 rdx: 0x0000000000000000
rdi: 0x0000000000000307 rsi: 0x0000000000000006 rbp: 0x00007ffee131cec0 rsp: 0x00007ffee131ce88
r8: 0x00007ffee131cd50 r9: 0x00007ffee131cf20 r10: 0x0000000000000000 r11: 0x0000000000000206
r12: 0x0000000000000307 r13: 0x0000000000000030 r14: 0x0000000000000006 r15: 0x000000000000002d
rip: 0x00007fff5407de3e rfl: 0x0000000000000206 cr2: 0x00007fff8cf65148

Logical CPU: 0
Error Code: 0x02000148
Trap Number: 133

External Modification Summary:
Calls made by other processes targeting this process:
task_for_pid: 3071
thread_create: 0
thread_set_state: 0
Calls made by this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by all processes on this machine:
task_for_pid: 1149828
thread_create: 0
thread_set_state: 0

VM Region Summary:
ReadOnly portion of Libraries: Total=485.3M resident=0K(0%) swapped_out_or_unallocated=485.3M(100%)
Writable regions: Total=2.5G written=0K(0%) resident=0K(0%) swapped_out=0K(0%) unallocated=2.5G(100%)

                              VIRTUAL   REGION 

REGION TYPE SIZE COUNT (non-coalesced)
=========== ======= =======
ATS (font support) 32.3M 10
ATS (font support) (reserved) 4K 2 reserved VM address space (unallocated)
Accelerate framework 4736K 35
Activity Tracing 256K 2
CG backing stores 106.8M 58
CG image 10.6M 597
CG raster data 103.9M 18
CoreAnimation 155.8M 669
CoreGraphics 8K 2
CoreImage 1756K 275
CoreUI image data 6632K 64
CoreUI image file 392K 14
Foundation 57.5M 24
Image IO 165.8M 378
JS JIT generated code 8K 3
JS JIT generated code (reserved) 1.0G 2 reserved VM address space (unallocated)
Kernel Alloc Once 8K 2
MALLOC 966.5M 511
MALLOC guard page 96K 24
Memory Tag 242 12K 2
Memory Tag 251 52K 4
SQLite page cache 64K 2
STACK GUARD 56.0M 14
Stack 14.1M 14
VM_ALLOCATE 968K 170
WebKit Malloc 9248K 9
__DATA 44.6M 384
__FONT_DATA 4K 2
__GLSLBUILTINS 2588K 2
__LINKEDIT 193.6M 25
__TEXT 291.6M 385
__UNICODE 560K 2
libnetwork 128K 9
mapped file 340.8M 624
shared memory 1264K 29
=========== ======= =======
TOTAL 3.5G 4332
TOTAL, minus reserved VM space 2.5G 4332

System Profile:
Network Service: Belkin USB-C LAN, Ethernet, en7
Network Service: Wi-Fi, AirPort, en0
Boot Volume File System Type: apfs
Memory Module: BANK 0/DIMM0, 8 GB, LPDDR3, 2133 MHz, 0x80CE, 0x4B3445424533303445422D45474347202020
Memory Module: BANK 1/DIMM0, 8 GB, LPDDR3, 2133 MHz, 0x80CE, 0x4B3445424533303445422D45474347202020
USB Device: USB 3.0 Bus
USB Device: USB2.0 Hub
USB Device: Keyboard Hub
USB Device: USB Optical Mouse
USB Device: Apple Keyboard
USB Device: USB-C Digital AV Multiport Adapter
USB Device: USB2.0 Hub
USB Device: USB-C Digital AV Multiport Adapter
USB Device: iBridge
USB Device: USB3.0 Hub
USB Device: Belkin USB-C LAN
USB Device: USB3.0 Hub
Thunderbolt Bus: MacBook Pro, Apple Inc., 23.1
Thunderbolt Bus: MacBook Pro, Apple Inc., 23.1
Model: MacBookPro14,3, BootROM MBP143.0169.B00, 4 processors, Intel Core i7, 3.1 GHz, 16 GB, SMC 2.45f0
Graphics: Radeon Pro 560, Radeon Pro 560, PCIe, 4 GB
Graphics: Intel HD Graphics 630, Intel HD Graphics 630, Built-In
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x173), Broadcom BCM43xx 1.0 (7.77.37.5.1a3)
Bluetooth: Version 6.0.2f2, 3 services, 27 devices, 1 incoming serial ports

Hi rargen,

Unfortunately there is nothing in the crash log that gives any indication of what is going on. Could you please start a new thread or email us at support if you need help with this? This thread is only for crash reports that contain step-by-step instructions that show us exactly how to reproduce a crash that can always be reproduced. If you can reproduce this crash every time, please provide step-by-step instructions explaining how we can set up Scrivener to see exactly the same thing.

Thanks,
Keith

Dear folks,

been using Scrivener for some ten years now, This is the first real serious Problem I run into.

After installing the new update labeled 3.1 from Appstore, Scrivener consistently crashes on start. (that is clicking the Scrivener Icon in the Dock or in the Applications folder) .

I’ve read the posts reporting problems on opening older projects. My settings usually make Scrivener open the last project I’ve been working on, so this might apply.
Been working in Scrivener 3.0 for a while, which didn’t seem to have any issues. Did some fumbling on color settings, for a more complete dark view, So was happy to see that in 3.1 that wouldn’t be necessary anymore. But… alas…
Could the color-fumblings have caused the hassle?

One way or the other: This is serious shite. Working on a deadline and such… I’m in a pretty crispy situation.
Any hints on workarounds?
Will you give me some nice things and treats now that I finally reported a crash on my favorite software?
Am I going to die (sooner or later)?

All the best from one usually very happy customer.

(Crash report attached)Scrivener crash Report.pdf (122 KB)

https://forum.literatureandlatte.com/t/typewriter-emulator/56/1

:slight_smile:

Mark

Mark
wow, this worked. Thanks a bunch for the hint!

Best,
Oliver

I’m glad you’re up and running - thanks Mark for linking to the relevant thread. We are hugely frustrated with Apple right now. I uploaded the fix for this problem on the 8th November - over two weeks ago. Apple supposedly granted it an “expedited” review, which I requested, explaining that there was a serious issue where some users would experience a crash - but it’s been sitting “in review” ever since, despite several desperate emails from me to them (to which I have received nothing but boilerplate answers, even when asking for a personal, non-boilerplate reply).

I really wish we could withdraw from the Mac App Store and never sell on there again, because Apple just isn’t a reliable sales partner, despite the massive percentage they take; however, we know that our customers want to buy from there and we are committed to making things easy for our customers.