Bug: Installer fails on Windows 7

Posts: 1
Joined: Sat Dec 02, 2017 5:01 am
Platform: Windows

Sat Dec 02, 2017 5:13 am Post

The installer appears to run successfully.
However, when I access Scrivener from the Start menu, I get an error dialog that reads:

The program can't start because api-ms-win-crt-runtime-l1-1-0.dll is missing from your computer. Try reinstalling the program to fix this problem.

I attempted to reinstall once but had the same outcome.

Other notes:
- I installed to D:\Program Files\Scrivener rather than C:\Program Files (x86)\Scrivener
- This is my first time using (or at least attempting to use) Scrivener.

User avatar
Posts: 1909
Joined: Mon Oct 25, 2010 9:38 pm
Platform: Linux

Sat Dec 02, 2017 11:59 pm Post

do you have the 2015 vcredist installed? If not, couldn't hurt to reinstall it. You can get it from Microsoft.

https://www.microsoft.com/en-us/downloa ... x?id=48145
Slackware 64-bit 14.2, XFCE