Audio silnce on movies

Posts: 10
Joined: Thu Apr 28, 2011 10:48 am
Platform: Mac

Thu Feb 01, 2018 11:10 am Post


When I sync a project to iOS the movie is mute. It plays perfectly in the Mac OS version. It’s an mp4.

Thanks - Nigel

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Posts: 22684
Joined: Sun Jun 18, 2006 4:30 am
Platform: Mac + Linux
Location: Santiago de Compostela, Galiza

Fri Feb 02, 2018 3:11 pm Post

If this isn’t a general problem with all videos, it’s probably a codec issue with the player component on iOS. I would try another format or settings (mp4 is a container format, it doesn’t precisely describe the audio/video encoding methods used within it). Although we use the Apple media player toolkit on both platforms, it wouldn’t surprise me if there are differences between the two, particularly in the breadth of what formats they can decode.
Ioa Petra'ka
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