The file “Files” doesn’t exist.

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patricia_eddy
Posts: 1
Joined: Sun Apr 24, 2016 11:09 pm
Platform: Mac + iOS
Contact:

Tue Sep 26, 2017 4:11 pm Post

I updated to the latest version of Scrivener for iOS this morning. I’m now receiving the error:

Sync failed.
An error occurred when trying to create a local directory.

Error: The file “Files” doesn’t exist.
(The file doesn’t exist.)

OK

I’m on a deadlne. I don’t have access to my computer. I’ve rebooted my iPad. No luck. I can’t sync. Hence, I have no access to my files.

I’m on iOS 11 (15A372) on an iPad Pro.
On my MacBook Air, I have the latest update for Scrivener for Mac. I can’t tell you the version because, well, no computer access. But it’s a relatively new computer and I bought Scrivener for it only 2 months ago when I switched to Mac from my previous Windows laptop with Scrivener for Windows on it. I have NOT opened any of my projects on Scrivener for Windows since I switched to the Mac.

I can’t access Dropbox with a desktop version of Scrivener to verify whether any of the files on Dropbox have been affected.

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scshrugged
Posts: 182
Joined: Wed Feb 10, 2016 6:55 pm
Platform: Mac + iOS

Wed Sep 27, 2017 12:37 am Post

Are you at iOS Scrivener 1.1.2 or 1.1.3? v1.1.3 might've been made available after you updated.

I'm not sure your circumstance is the same but another user had the same message arise along with the inability to sync. Their cure was to update to 1.1.3.
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