Thu Feb 08, 2018 8:25 pm Post
Thu Feb 08, 2018 9:44 pm Post
Thu Feb 08, 2018 9:45 pm Post
Thu Feb 08, 2018 10:07 pm Post
lunk wrote:It checks if the project on the Dropbox server is different from the one it has internally before opening the project.
What has happened to make you ask the question?
Thu Feb 08, 2018 10:08 pm Post
kewms wrote:If iOS Scrivener is not detecting fully synched changes from the Mac, then something is wrong.
Impossible to say what without more information, but a troubleshooting guide can be found here:
https://scrivener.tenderapp.com/help/kb ... os-syncing
Fri Feb 09, 2018 1:28 am Post
kewms wrote:Make sure Dropbox on the Mac is actually running. There've been a number of cases where Mac OS updates silently disabled startup items, including Dropbox.
Fri Feb 09, 2018 2:22 am Post
Fri Feb 09, 2018 4:02 am Post
Sat Feb 10, 2018 2:50 am Post
devinganger wrote:Have you opened a ticket with support so that they can be directly working with you, your logs, your data, your traces, to figure out what is going on? They have additional measures that we, your fellow customers in the forums, don't have available -- and if you want to give L&L the best chance to figure out if there is a problem and fix it, they're the ones with the direct line to dev.
Sat Feb 10, 2018 2:52 am Post
kewms wrote:Additional troubleshooting steps:
* Ensure that ordinary files -- not Scrivener projects -- will correctly synchronize from the Mac <-> Dropbox <-> the iOS device.
* If that works, create a test project, and inspect it at each step along the way, including on the Dropbox server.
* Given the sometimes works/sometimes doesn't nature of the problem, you might also want to look at your internet connectivity, particularly for the iOS devices.
And, as devinganger said, submit a support ticket. It is very difficult to do detailed troubleshooting via forum thread.
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