Paying Twice for Scrivener on IOS :(

pr
prbalbontin
Posts: 2
Joined: Thu Dec 28, 2017 6:06 pm
Platform: Mac

Thu Dec 28, 2017 6:10 pm Post

Hi, I have the latest version of Scrivener installed on my iPad, but I cannot install it on my iPhone without paying.

I thought that the IOS version of Scrivener included both iPad and iPhone. Am I wrong?

Thanks

User avatar
Bridey
Posts: 390
Joined: Wed Nov 22, 2017 2:24 pm
Platform: Mac

Thu Dec 28, 2017 6:19 pm Post

It's an iOS (iPhone and iPad) app. One purchase, multiple devices. Are you absolutely sure you're logging in with the same iTunes account? Appears as an existing purchase?

https://itunes.apple.com/gb/app/scriven ... 87337?mt=8

pr
prbalbontin
Posts: 2
Joined: Thu Dec 28, 2017 6:06 pm
Platform: Mac

Thu Dec 28, 2017 6:35 pm Post

Solved! Thanks :)

Ra
Ranjan
Posts: 2
Joined: Fri Jan 05, 2018 2:33 pm
Platform: Mac

Fri Jan 05, 2018 4:37 pm Post

Bridey wrote:It's an iOS (iPhone and iPad) app. One purchase, multiple devices. Are you absolutely sure you're logging in with the same iTunes account? Appears as an existing purchase?

https://itunes.apple.com/gb/app/scriven ... 87337?mt=8

Hi,
I'm downloaded to my my iPhone but it doesn't come up on my iPad.
How can I fix this?
Thanks

User avatar
kewms
Posts: 4127
Joined: Fri Feb 02, 2007 5:22 pm
Platform: Mac

Fri Jan 05, 2018 5:12 pm Post

Make sure the iPad is logged into the App Store software with the same Apple ID you used for the iPhone. Look at the Purchases tab.

Sadly, if that doesn't work we're going to have to direct you to Apple support. We have no ability to update registration information for iOS applications.

Katherine
Scrivener Support Team

Ra
Ranjan
Posts: 2
Joined: Fri Jan 05, 2018 2:33 pm
Platform: Mac

Fri Jan 05, 2018 5:44 pm Post

Thanks - I'm sorted now!

ch
cheryl
Posts: 8
Joined: Sat Jan 06, 2018 9:42 pm
Platform: Mac

Sat Jan 06, 2018 9:44 pm Post

I have the app on my MAC but can't not figure out how to get it to work on my ipad without paying extra for the app. How do it link up the registration on the ipad?

User avatar
Bridey
Posts: 390
Joined: Wed Nov 22, 2017 2:24 pm
Platform: Mac

Sat Jan 06, 2018 9:50 pm Post

iOS and macOS are separate OS platforms and, therefore, separate apps. If you want both, you have to pay for both.

ch
cheryl
Posts: 8
Joined: Sat Jan 06, 2018 9:42 pm
Platform: Mac

Sun Jan 07, 2018 1:55 pm Post

If Scrivener is on the ipad, will it sync with dropbox and look the same as it does on the Mac and can you write on it on the ipad?

User avatar
lunk
Posts: 2831
Joined: Wed Aug 21, 2013 4:24 pm
Platform: Mac + iOS
Location: Sweden 64° N

Sun Jan 07, 2018 3:08 pm Post

Will it sync? Yes, if you set it up to look in the folder om Dropbox where you jave your projects.
Will it look the same? Mo, it’s an iOS app, not an OS X app.
Can you write with it? Yes.
I am a user, writing non-fiction and science, using:
* Mac Scrivener 3 on a Macbook 12”, MacBook Pro 13”, and iMac 27”, all running the latest MacOS
* iOS Scrivener 1 on an iPhone 8, iPad Air 9.7”, and iPad Pro 12.9”, all running the latest iOS

ch
cheryl
Posts: 8
Joined: Sat Jan 06, 2018 9:42 pm
Platform: Mac

Sun Jan 07, 2018 9:29 pm Post

Thank you for all of the responses. Which app do I need? There is one called Scrivener which says it is a productivity app for $19.99 and one called Scrivo Pro for Scriveners - writing tool for writers for $7.99. I am not sure which is the one that will sync with the program on my MAC.

User avatar
kewms
Posts: 4127
Joined: Fri Feb 02, 2007 5:22 pm
Platform: Mac

Sun Jan 07, 2018 9:40 pm Post

cheryl wrote:Thank you for all of the responses. Which app do I need? There is one called Scrivener which says it is a productivity app for $19.99 and one called Scrivo Pro for Scriveners - writing tool for writers for $7.99. I am not sure which is the one that will sync with the program on my MAC.


Scrivo Pro is not a Literature & Latte product. You want Scrivener. A direct link is here:
https://www.literatureandlatte.com/stor ... er?tab=iOS

Katherine
Scrivener Support Team

ch
cheryl
Posts: 8
Joined: Sat Jan 06, 2018 9:42 pm
Platform: Mac

Sun Jan 07, 2018 11:13 pm Post

Thank you. I downloaded Scrivener on my ipad. How do I connect it with the project I created on the mac and that is in dropbox on the ipad?

ch
cheryl
Posts: 8
Joined: Sat Jan 06, 2018 9:42 pm
Platform: Mac

Sun Jan 07, 2018 11:16 pm Post

I tried to open the file that is stored in drop box and it said No Preview Available. I was able to open the files before I downloaded the scrivener app.

ch
cheryl
Posts: 8
Joined: Sat Jan 06, 2018 9:42 pm
Platform: Mac

Sun Jan 07, 2018 11:28 pm Post

On the Mac, the file is Dropbox/Apps/Scrivener
On the Ipad, the file is Dropbox:Apps:Scrivener

Does that make a difference?