Version problem

ar
areopagus
Posts: 2
Joined: Mon Nov 27, 2017 4:25 pm
Platform: Mac

Mon Nov 27, 2017 4:34 pm Post

I have Scrivener projects in Dropbox and can access them using my Mac laptop, desktop and iPhone.

However on my newly acquired iPad Pro (running iOS 11.1.2) and with the latest version of Scrivener for iOS I cannot open any of my projects. When I try I get an error message that reads:

Unsupported project file format.
The .scriv project is of an older format that cannot be opened on mobile devices. Please update it in the latest version of Scrivener for Mac or Windows.

Since I have the latest versions of Scrivener installed on all machines I can't figure out what to do with this error message.

User avatar
kewms
Posts: 3245
Joined: Fri Feb 02, 2007 5:22 pm
Platform: Mac

Mon Nov 27, 2017 4:40 pm Post

Are you sure that the projects are successfully synchronized to the iPad? A partial project can look like an incorrect project format under some circumstances.

Katherine
Scrivener Support Team

ar
areopagus
Posts: 2
Joined: Mon Nov 27, 2017 4:25 pm
Platform: Mac

Mon Nov 27, 2017 4:50 pm Post

That fixed it. Many thanks