Missing .scrivx file on Windows

An
Andy-Bell
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Platform: Win + iOS

Wed Sep 20, 2017 2:59 pm Post

Hi

Using my iPad, iOs 11, I created a new Scrivener (V1.1.2) project which is saved to Dropbox.

On going to my PC, the project's folder is there in Apps\Scrivener but there is no .scrivx file and so I can't open it in Windows.

The new Files App on the iPad shows that no .scrivx file has been saved to Dropbox...

Is this a bug or am I doing something wrong?

If I create the new project in Windows and save to my Dropbox folder it appears nicely on my iPad and changes I make to the iPad version are properly synced to Windows... So it's not a Dropbox config thing...

Andy

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kewms
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Wed Sep 20, 2017 3:50 pm Post

If you have a functioning project on the iPad, then you have a .scrivx file (on the iPad).

Look at the Dropbox web interface to see if the file is being synchronized to the Dropbox server. In particular, I'd suggest looking one level up in your folder hierarchy. There have been a few cases where people ended up with the Dropbox/Apps/Scrivener folder as the top level project folder, as opposed to Dropbox/Apps/Scrivener/Project.scriv.

Katherine
Scrivener Support Team

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lunk
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Wed Sep 20, 2017 3:53 pm Post

Andy-Bell wrote:Hi
On going to my PC, the project's folder is there in Apps\Scrivener but there is no .scrivx file and so I can't open it in Windows.

Did you look inside the folder named projectname.scriv?

An
Andy-Bell
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Platform: Win + iOS

Wed Sep 20, 2017 4:02 pm Post

kewms wrote:If you have a functioning project on the iPad, then you have a .scrivx file (on the iPad).

Look at the Dropbox web interface to see if the file is being synchronized to the Dropbox server. In particular, I'd suggest looking one level up in your folder hierarchy. There have been a few cases where people ended up with the Dropbox/Apps/Scrivener folder as the top level project folder, as opposed to Dropbox/Apps/Scrivener/Project.scriv.

Katherine


No - no .scrivx folder is being sent to Dropbox. The project opens happily on my iPad and iPhone but there's not a .scrivx file in sight.

I've searched for the .scrivx file in Dropbox on their web interface. It isn't there.

Andy
Last edited by Andy-Bell on Wed Sep 20, 2017 4:04 pm, edited 1 time in total.

An
Andy-Bell
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Wed Sep 20, 2017 4:03 pm Post

lunk wrote:
Andy-Bell wrote:Hi
On going to my PC, the project's folder is there in Apps\Scrivener but there is no .scrivx file and so I can't open it in Windows.

Did you look inside the folder named projectname.scriv?


Yes. And I searched my entire PC for every .scrivx file on it. None exists for my project.

Andy

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lunk
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Wed Sep 20, 2017 4:07 pm Post

And you did remember to successfully sync/upload from the iPad to the Dropbox server?

An
Andy-Bell
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Wed Sep 20, 2017 4:20 pm Post

lunk wrote:And you did remember to successfully sync/upload from the iPad to the Dropbox server?


Yes. That’s why all the other files from the project are on my PC. Just no .scrivx files.

I’ve tested this with another new project and I get the same problem.

Perhaps someone can try to replicate the problem - it only occurs when a new project is created on the iPad.

Andy

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lunk
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Wed Sep 20, 2017 4:44 pm Post

I tested.
Created a new project, save on Dropbox, synced, and checked the contents via the web interface, and voilá, everything was there. The .scrivx file and three subfolders of which one is Files with the Binder documents.

An
Andy-Bell
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Wed Sep 20, 2017 4:48 pm Post

lunk wrote:I tested.
Created a new project, save on Dropbox, synced, and checked the contents via the web interface, and voilá, everything was there. The .scrivx file and three subfolders of which one is Files with the Binder documents.


Is this with the latest Scrivener? The one released yesterday. I just tried it on my wife's iPad (IOS 10.x) and experienced the same problem...

Andy

An
Andy-Bell
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Wed Sep 20, 2017 4:50 pm Post

Andy-Bell wrote:
lunk wrote:I tested.
Created a new project, save on Dropbox, synced, and checked the contents via the web interface, and voilá, everything was there. The .scrivx file and three subfolders of which one is Files with the Binder documents.


Is this with the latest Scrivener? The one released yesterday. I just tried it on my wife's iPad (IOS 10.x) and experienced the same problem... No .scrivx file and only 2 sub-folders - Settings and Mobile.

Andy

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lunk
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Wed Sep 20, 2017 4:53 pm Post

You don't have to quote the entire previous post. It's rather obvious what you are responding to. ;)

The latest version of iOS Scrivener, on iOS 10

An
Andy-Bell
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Wed Sep 20, 2017 4:56 pm Post

OK thanks. As I'm getting this problem on all my devices (IOS 10 and 11) but didn't have it prior to the last Scrivener release I've raised a bug report with Scrivener.

Andy

Ji
JimRac
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Wed Sep 20, 2017 10:08 pm Post

I was able to replicate the issue from the OP.

Using new iOS version on iPhone 5s, I created a project on DropBox. No .scrivx created on Dropbox, checked both PC DropBox app and DropBox Web interface. Please see the screen shots below. The weird thing is that, after syncing, I can open this project on my iPad despite no .scrivx!

Project created using new iOS version.png
Project created using new iOS version.png (56.37 KiB) Viewed 241 times

Project created using prior iOS version - web view.png
Project created using prior iOS version - web view.png (31.65 KiB) Viewed 241 times

As an additional data point, using prior iOS version on iPad, I created a project on DropBox and a .scrivx was created as usual.

ETA: Both devices on iOS 10.

Hope that helps,
Jim

An
Andy-Bell
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Wed Sep 20, 2017 10:14 pm Post

JimRac wrote:I was able to replicate the issue from the OP.
...


Thanks Jim. Exactly what I'm getting.

Andy

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lunk
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Thu Sep 21, 2017 6:32 am Post

Ouupps... It turns out I was looking at a project created before the last update.

I am actually getting the same thing that you do, i.e. no visible .scrivx file, BUT I can open the project on my Mac. After having opened it on my Mac there is a .scrivx file and also a Files folder and no Mobile folder.

There is also a difference in icon for the projects on my Mac.

The first is from the project created on my iPad Pro and then opened in Scrivener on my Mac.

Screen Shot 2017-09-21 at 08.27.45.png
Screen Shot 2017-09-21 at 08.27.45.png (123.04 KiB) Viewed 225 times


This second is from a project created on my iPad Pro but not touched by Scrivener on my Mac.

(Remember that on a Mac the project package folder looks like a single file)
Attachments
Screen Shot 2017-09-21 at 08.27.58.png
Screen Shot 2017-09-21 at 08.27.58.png (142.32 KiB) Viewed 225 times