Can't import or export documents from the 64-bit .deb

Posts: 2
Joined: Tue Mar 15, 2016 6:58 pm
Platform: Linux
Location: Seattle, WA

Tue Mar 15, 2016 7:03 pm Post

I'm on Ubuntu 12.02 and cannot import or export documents.

When I try to import using anything other an plain text (.txt), I get "converter not found".

When I try to export, I get an error message that I cannot actually read (see attachments).

Using tools -> options -> import/export, there are only two document types listed in either importer or exporter converters submenus.

Only DOC or DOCX exist (although I cannot actually import/export to/from either of them), and only 'Scrivener' and 'Doc2Any' exist as importers/exporters.

I've seen others ask about this, and nobody has gotten a response from what I can see.

This is a complete blocker for actually using Scrivener on Linux, as exporting something is the crucial final step. Has anyone gotten this to work. If so, can you please share your steps?
Export error
export_error.png (342.35 KiB) Viewed 1015 times

User avatar
Posts: 1807
Joined: Mon Oct 25, 2010 9:38 pm
Platform: Linux

Tue Mar 15, 2016 8:33 pm Post

Huh, that's odd. Was working for me, but I only usually use *.rtf files. (Holdover from when that was the only thing working during the Scrivener windows beta.)
Slackware 64-bit 14.2, XFCE

Posts: 2
Joined: Tue Mar 15, 2016 6:58 pm
Platform: Linux
Location: Seattle, WA

Tue Mar 15, 2016 8:39 pm Post

RTF doesn't work either, unfortunately. I'd be amenable to RTF, honestly. But none of them work.

User avatar
Posts: 1807
Joined: Mon Oct 25, 2010 9:38 pm
Platform: Linux

Wed Mar 23, 2016 7:37 pm Post

Hmmmm. What does ldd output as? Are you starting it via the script (that unseats QT plugin path) or just the binary? If you start Scrivener in a terminal, do you get any kind of errors when you try to import/export something?
Slackware 64-bit 14.2, XFCE

Posts: 86
Joined: Thu Jan 07, 2016 7:47 pm
Platform: Linux + Windows
Location: Germany

Wed Mar 23, 2016 8:38 pm Post

On Linux Mint 17.3 (also .deb-based) exporting works fine for rtf and odt. But importing only works for rtf. With odt it says "Converter not found".

Because your Ubuntu is rather old, maybe try an update (you could try it out in a VirtualBox installation first).

Posts: 29
Joined: Tue Dec 22, 2015 7:07 pm
Platform: Linux

Fri Mar 25, 2016 7:16 pm Post

On UbuntuStudio 14.04 LTS with scriv beta 64 bit : the only import I can do is from rtf or txt files but they do seem to work fine. Only hiccup is that the import from rtf ends up in some strange but usable font "BPG Excelsior Condencerd GPL&GNU" which is easily put back to what I need. And from txt, it imports as "DejaVu Sans" - again easily corrected.

For export, I have exported rtf to .odt and the files open well in LibreOffice Writer so that seems to work ok.

Export to docx fails with error message :

"Error: 'Format Converter not found.'
Error Description: 'Linux does not support DOC/DOCX <> RTF conversion'"

I don't know where the assertion in the second line comes from.

Re the OP's difficulty in reading the very tiny square error messages, there is a way to read them. Click the cursor at the beginning of the error message and holding the mouse button down, slide the cursor to the right - continue way outside the error dialog box. Use Ctrl-c to copy and then open a text editor (Gedit for example) and use Ctrl-V to paste. If you don't see the whole message, try again and slide even further to the right.

User avatar
Posts: 3411
Joined: Mon Jan 29, 2007 1:32 am
Platform: Mac
Location: London or Exeter, UK.

Fri Mar 25, 2016 11:39 pm Post

Scrivener compiles to RTF and then uses the Aspose converter to convert the RTF to doc/docx, though on Windows machines that have Microsoft Office installed it seems you have the option to let Word do the conversion. So, perhaps someone in the Linux world knows how to get the Aspose converter—which I believe is related to LibreOffice—working on Linux machines.

But I prefer to compile to RTF anyway, and would simply open that in Libre/OpenOffice—or Word, if it was available—do the conversion work. RTF is Scrivener's native format, so compiling to that is quicker and not going to introduce glitches.

NB I am on Mac, and don't use Word or LIbreOffice; I do have a copy of NeoOffice—which is a version of the latter, optimised for Mac—but I use a Mac-specific word processor, which also uses RTF as it's native format.

Mr X
The Scrivenerato sometimes known as Mr X.
MacBook Pro Retina 10.13, 8GB RAM, 512GB SSID
MacBook Pro 17" (late 2011) 10.13, 8GB RAM, 512GB SSID
iPad Air 2, iOS 11, 64GB
Scrivener, Scapple, Nisus Writer Pro, Bookends …

User avatar
Posts: 59
Joined: Tue Jul 28, 2009 5:47 am
Platform: Mac + Linux
Location: Montreal

Sat Mar 11, 2017 5:23 pm Post

A little update... to know if someone found the solution to import .DOCX into Scrivener ?
I do use .rtf as well but my partners don't :-) It is a pain to convert each .DOCX in .rtf before importing into Scrivener :-)

Thank you so much!
All my best

Author of, a webdocumentary proudly written with Scrivener ;-) World Press Photo Non-Linear Program Award-winner 2011 (look at the table in the motel and you'll find a clue...) Scrivener under Ubuntu 16.10