Issue Accessing Backup

al
alextelander
Posts: 2
Joined: Mon Jan 01, 2018 11:52 pm
Platform: Windows

Mon Jan 01, 2018 11:57 pm Post

Hi, I'm having an issue right now being able to access my backup of a really big project. I had some sort of file conflict earlier possibly with saving and now need to restore to an earlier backup, but when I go to open the backup .scriv file I get the following error message: Cannot access [location of file], File is not writable. Access is denied. Auto-saves need write permission to your project. [Photo attached].

If anyone can help on how I can get this sorted out I'd be very grateful. I've got 200,000 worked locked up in this project.

Thank you so much.
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User avatar
lunk
Posts: 2449
Joined: Wed Aug 21, 2013 4:24 pm
Platform: Mac + iOS
Location: Sweden 64° N

Tue Jan 02, 2018 12:05 am Post

Copy the backup zip-file to another location, away from your backup folder. Then unzip it in that new location and make sure that you actually have unpacked the zip-file. Scrivener can't access the zip-file contents.
I am a user, writing non-fiction and science, using:
* Mac Scrivener 3 on a Macbook 12”, MacBook Pro 13”, and iMac 27”, all running the latest MacOS
* iOS Scrivener 1 on an iPhone 8, iPad Air 9.7”, and iPad Pro 12.9”, all running the latest iOS

Ma
Major Major
Posts: 185
Joined: Tue Apr 30, 2013 7:52 pm
Platform: Windows
Location: Oakville, ON Canada

Tue Jan 02, 2018 12:20 am Post

What Lunk said. Looks like you haven't unzipped the file..

al
alextelander
Posts: 2
Joined: Mon Jan 01, 2018 11:52 pm
Platform: Windows

Tue Jan 02, 2018 12:46 am Post

lunk wrote:Copy the backup zip-file to another location, away from your backup folder. Then unzip it in that new location and make sure that you actually have unpacked the zip-file. Scrivener can't access the zip-file contents.


Thank you very much. All fixed now. With the new version of Windows I thought it was already unzipped.

Thanks again for your help and now I can stop panicking.