Search found 22 matches

by txmccoy
Fri May 18, 2018 8:12 pm
Forum: Technical Support (iOS)
Topic: Keywords From Mac Don't Merge
Replies: 0
Views: 579

Keywords From Mac Don't Merge

I'm not sure I framed the subject well above. Here's the problem... If I have two or more documents in Scrivener 3 (S3) that each have their separate keywords, when I merge them in S3 all the keywords appear in the merged document. If I merge those same three documents in iOS and reopen it in S3, on...
by txmccoy
Fri Mar 30, 2018 12:51 pm
Forum: Technical Support (iOS)
Topic: Scrivener won’t sync to dropbox
Replies: 25
Views: 4466

Re: Scrivener won’t sync to dropbox

Hi you all here I too have this problem right now. for the past week. My most recent project (including a "test project" I just now created to see if it too did NOT show up in my dropbox) does not show in the Dropbox 'recent files' pane. Neither on the MacBookAir where I am now mostly wor...
by txmccoy
Thu Mar 01, 2018 6:18 pm
Forum: Wish List
Topic: Please Add Bounjour syncing
Replies: 0
Views: 524

Please Add Bounjour syncing

I recently purchased DEVONThink and am using the Bonjour sync feature to keep the clutter down on Dropbox. It works wonderfully.
by txmccoy
Sat Feb 10, 2018 2:52 am
Forum: Technical Support (iOS)
Topic: Check Dropbox On Project Open
Replies: 10
Views: 950

Re: Check Dropbox On Project Open

Additional troubleshooting steps: * Ensure that ordinary files -- not Scrivener projects -- will correctly synchronize from the Mac <-> Dropbox <-> the iOS device. * If that works, create a test project, and inspect it at each step along the way, including on the Dropbox server. * Given the sometim...
by txmccoy
Sat Feb 10, 2018 2:50 am
Forum: Technical Support (iOS)
Topic: Check Dropbox On Project Open
Replies: 10
Views: 950

Re: Check Dropbox On Project Open

Have you opened a ticket with support so that they can be directly working with you, your logs, your data, your traces, to figure out what is going on? They have additional measures that we, your fellow customers in the forums, don't have available -- and if you want to give L&L the best chance...
by txmccoy
Fri Feb 09, 2018 1:28 am
Forum: Technical Support (iOS)
Topic: Check Dropbox On Project Open
Replies: 10
Views: 950

Re: Check Dropbox On Project Open

Make sure Dropbox on the Mac is actually running. There've been a number of cases where Mac OS updates silently disabled startup items, including Dropbox. Katherine Thanks. Will do. In my case, it is running. I have learned I have take time out of my day to make sure everything with Scrivener and D...
by txmccoy
Thu Feb 08, 2018 10:08 pm
Forum: Technical Support (iOS)
Topic: Check Dropbox On Project Open
Replies: 10
Views: 950

Re: Check Dropbox On Project Open

If iOS Scrivener is not detecting fully synched changes from the Mac, then something is wrong. Impossible to say what without more information, but a troubleshooting guide can be found here: https://scrivener.tenderapp.com/help/kb/ios/quick-troubleshooting-for-ios-syncing Katherine Thank you. I've ...
by txmccoy
Thu Feb 08, 2018 10:07 pm
Forum: Technical Support (iOS)
Topic: Check Dropbox On Project Open
Replies: 10
Views: 950

Re: Check Dropbox On Project Open

It checks if the project on the Dropbox server is different from the one it has internally before opening the project. What has happened to make you ask the question? It doesn't detect any changes whatsoever like it used to. It doesn't give me the option of Sync Later or Sync Now. It spins the whee...
by txmccoy
Thu Feb 08, 2018 8:25 pm
Forum: Technical Support (iOS)
Topic: Check Dropbox On Project Open
Replies: 10
Views: 950

Check Dropbox On Project Open

Why does the iOS Scrivener have a setting that says Check Dropbox On Project Open? It seems like a waste of time since when it checks for changes it does not detect fully synced changes made on the Mac? Am I missing something? I'm not above user error, but this issue stalks me.
by txmccoy
Tue Jan 16, 2018 1:40 pm
Forum: Technical Support (iOS)
Topic: iOS 11 and DropBox Syncing Issues
Replies: 52
Views: 6006

Re: iOS 11 and DropBox Syncing Issues

Katherine, Again, thank you for all your help. There's no need to do anything further. I'm going to use iTunes from here on out and monitor Scrivener updates. I'll reconsider using Dropbox if I see any changes. Until then, it's iTunes syncing, as it takes less time than what I'm spending now. Kindes...
by txmccoy
Tue Jan 16, 2018 12:57 pm
Forum: Technical Support (iOS)
Topic: iOS 11 and DropBox Syncing Issues
Replies: 52
Views: 6006

Re: iOS 11 and DropBox Syncing Issues

Thanks for your reply. I wait until after the Mac has finished uploading. Last night I made a change and waited until the morning., 8 hours later. Neither device detected the change. I'm aware manufactures of various products often assume it's user error, and for good reason. It usually is. I can as...
by txmccoy
Tue Jan 16, 2018 2:25 am
Forum: Technical Support (iOS)
Topic: iOS 11 and DropBox Syncing Issues
Replies: 52
Views: 6006

Re: iOS 11 and DropBox Syncing Issues

It does appear on the iPad, as it should. When I open it, everything I put in it on the Mac is there. If I make a change on the iPad, the Mac picks up the changes automatically, as it should. The iPad is not always the problem. Here are the details of my experiments today. First at 1:31pm. Sequence:...
by txmccoy
Mon Jan 15, 2018 11:41 pm
Forum: Technical Support (iOS)
Topic: iOS 11 and DropBox Syncing Issues
Replies: 52
Views: 6006

Re: iOS 11 and DropBox Syncing Issues

Yes. I've double checked it numerous times during my syncing adventure. So far I'm not convinced it's user error, although I will never rule that out. If I bring up an issue it is usually after I've done everything I can to resolve it myself. Thanks for continuing to try to help! It's deeply appreci...
by txmccoy
Mon Jan 15, 2018 9:36 pm
Forum: Technical Support (iOS)
Topic: iOS 11 and DropBox Syncing Issues
Replies: 52
Views: 6006

Re: iOS 11 and DropBox Syncing Issues

The settings have always been identical. They are both set to Apps/Scrivener.
by txmccoy
Mon Jan 15, 2018 7:41 pm
Forum: Technical Support (iOS)
Topic: iOS 11 and DropBox Syncing Issues
Replies: 52
Views: 6006

Re: iOS 11 and DropBox Syncing Issues

Katherine, I pulled my projects out of Dropbox. I followed your suggestion and put a dummy project in Dropbox. I verified it was there by logging into Dropbox.com. I synced both iOS devices, which took over five minutes because I unlinked them yesterday and linked them after putting the dummy projec...