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by Traci
Thu Oct 11, 2018 4:23 am
Forum: Technical Support (iOS)
Topic: IOS sudden syncing error
Replies: 8
Views: 1273

Re: IOS sudden syncing error

Thank you so much. This worked. I had considered deleting Scrivener on my phone and reinstalling but I wasn't sure how much information it kept from the previous install, but it looked like it wiped everything but the Dropbox settings as it didn't ask me to link Dropbox or ask permission, it just sy...
by Traci
Thu Oct 11, 2018 3:57 am
Forum: Technical Support (iOS)
Topic: IOS sudden syncing error
Replies: 8
Views: 1273

Re: IOS sudden syncing error

Hi Traci, Sorry you're going thru this. :( Sync issues are no fun. Unless someone has a better idea, you may want to start from scratch. But before doing so, the *most* important thing is that you make sure you've got good backups of all of your projects. You can open them all on the Mac, correct? ...
by Traci
Thu Oct 11, 2018 12:17 am
Forum: Technical Support (iOS)
Topic: IOS sudden syncing error
Replies: 8
Views: 1273

Re: IOS sudden syncing error

But did you check the Dropbox settings in Scrivener? Not the Dropbox app. Scrivener on your iPhone doesn’t even know there is a Dropbox app. The messages you are getting say that iOS Scrivener can’t access the Dropbox server the way it should. You can also test to reset the sync cache in Settings->...
by Traci
Wed Oct 10, 2018 12:03 pm
Forum: Bug Hunt (Mac)
Topic: Strange navigation behaviour
Replies: 9
Views: 1316

Re: Strange navigation behaviour

KB wrote:Great, thanks! I've tested (and replied to your email), and the good news is that this is already fixed for the next update, 3.1.

All the best,
Keith


Brilliant. Thank you.
by Traci
Wed Oct 10, 2018 12:01 pm
Forum: Technical Support (iOS)
Topic: IOS sudden syncing error
Replies: 8
Views: 1273

Re: IOS syncing error

Further information. I created a new project on my iPhone and it asked where I wanted to store it. I chose Dropbox. It created the project fine. Then I went back to the project list screen and it started to sync automatically. On my mac, Dropbox informed me that the project had been added to Dropbox...
by Traci
Wed Oct 10, 2018 11:37 am
Forum: Bug Hunt (Mac)
Topic: Strange navigation behaviour
Replies: 9
Views: 1316

Re: Strange navigation behaviour

No I don't use the Lock Editor at all so 'll send you the file so you can have a look.

edit: file sent.
by Traci
Wed Oct 10, 2018 10:32 am
Forum: Technical Support (iOS)
Topic: IOS sudden syncing error
Replies: 8
Views: 1273

Re: IOS syncing error

I opened the Dropbox app on my phone and it shows the right folder with the files there. I’m not sure how I can check if scrivener is accessing it when it syncs as it seems to be finding Dropbox ok and I don’t seem to be able to alter anything on the sync dialogue screen. I tried again after opening...
by Traci
Wed Oct 10, 2018 9:04 am
Forum: Technical Support (iOS)
Topic: IOS sudden syncing error
Replies: 8
Views: 1273

IOS sudden syncing error

I still have iOS 11 on my phone as I have an iPhone X and don't want the photo colour bug. My macbook Pro uses Mojave. I have been syncing between my iPhone and Mac with no problems for a long time, then suddenly the whole thing goes pear shaped. I opened Scrivener on my iPhone today and suddenly it...
by Traci
Tue Oct 09, 2018 11:14 pm
Forum: Bug Hunt (Mac)
Topic: Strange navigation behaviour
Replies: 9
Views: 1316

Re: Strange navigation behaviour

Binder selection affects did nothing either. I'd tried everything in the navigation menu before my initial posting as I'd found a few posts on issues that sounded similar. I wonder if this issue and the one below are related? https://www.literatureandlatte.com/forum/viewtopic.php?f=2&t=53853 I l...
by Traci
Tue Oct 09, 2018 4:01 am
Forum: Bug Hunt (Mac)
Topic: Strange navigation behaviour
Replies: 9
Views: 1316

Re: Strange navigation behaviour

Thanks for the reply, but it wasn't that. I've turned that off and on again and no difference. I've tried every possible combination under navigation and it makes no difference at all. All my other projects are fine, at least for the moment.
by Traci
Tue Oct 09, 2018 2:06 am
Forum: Bug Hunt (Mac)
Topic: Strange navigation behaviour
Replies: 9
Views: 1316

Strange navigation behaviour

I decided I wanted to keep my labels etc. between projects, so stripped a finished project down and saved a template. I created a new project from that template then copied across files from a project already started as it didn't have the label colours, but did have some content I wanted in the new ...
by Traci
Wed Mar 07, 2018 12:10 pm
Forum: Technical Support (Mac)
Topic: Word Count in Session Target Still not working properly
Replies: 4
Views: 1375

Re: Word Count in Session Target Still not working properly

Do you have Scrivener for IOS as well and sync it regularly? I've found that this happens if I open the IOS version of my file from the previous day before the Mac one. Afterwards as soon as I open the Mac one the wordcount seems to be carried over from the day before and not reset. If I open the Ma...
by Traci
Thu Sep 29, 2016 8:23 am
Forum: Technical Support (Mac)
Topic: Apostrophe not 'closing'
Replies: 6
Views: 726

Re: Apostrophe not 'closing'

Hi, I have noticed this also. If I type a double dash, which converts to an em dash, then put quotes straight afterwards, they show as opening quotes even if there's no space after the em dash. The only way I've found to combat this is to put in a comma or full stop after the em dash and then put in...
by Traci
Sat Mar 12, 2016 2:59 am
Forum: Technical Support (Mac)
Topic: Cover issue
Replies: 2
Views: 362

Re: Cover issue

There's no Scrivener cache, but the Kindle seems to have one. We've run into this before, where the Kindle doesn't seem to recognize changes in the .mobi document. Katherine The odd thing is that the cover doesn't show on any of my other Kindle devices either. However, I've managed to rename it to ...
by Traci
Fri Mar 11, 2016 6:32 am
Forum: Technical Support (Mac)
Topic: Cover issue
Replies: 2
Views: 362

Cover issue

Hi, I am currently using the trial software with the view to buying it when the trial period runs out. However, I have run into an issue with the cover for my book in .mobi format. Edited with updated information: When I call a project by a particular name, the cover image won't appear in Kindle as ...